Senior Casualty Claims Examiner - Complex GL, High Severity

Arch Insurance Group Inc.; Jersey City (NJ); On-site; USD 96,000 - 135,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Arch Insurance Group Inc. in Jersey City seeks a Senior Claims Examiner, Casualty to actively manage commercial claims for high severity general liability and related excess and umbrella policies across the United States.

The role requires strong negotiation, technical expertise and a service‑oriented approach in a fast‑paced, high‑impact environment. Candidates should have 7–10 years of casualty claims experience (primary or excess carrier), active adjuster licensing, and a Bachelor’s degree or

Qualifications

• 7–10 years of casualty claims experience with a primary or excess carrier
• Strong communication, negotiation, and interpersonal skills
• Proven time management and organizational abilities
• Ability to participate in strategic discussions
• Ability to work independently and in a team
• Hands-on experience with MS Excel, PowerPoint and Word
• Willing to travel up to 10%

Responsibilities

• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel when necessary
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
• Maintain contact with claims staff, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes
• Investigate claims and review the insureds' materials, pleadings, and other relevant documents
• Identify and review each jurisdiction's applicable statutes, rules, and case law
• Review litigation materials including depositions and expert's reports
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
• Negotiate resolution of claims
• Select and utilize structure brokers
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Skills

Casualty claims

Communication skills

Time management

Strategic thinking

Team work

MS Office

Travel 10%

Education

Bachelor’s degree or equivalent

Active adjuster license

Tools

Microsoft Excel

PowerPoint

Word

Job description

Arch Insurance Group Inc. in Jersey City seeks a Senior Claims Examiner, Casualty to actively manage commercial claims for high severity general liability and related excess and umbrella policies across the United States.

The role requires strong negotiation, technical expertise and a service‑oriented approach in a fast‑paced, high‑impact environment. Candidates should have 7–10 years of casualty claims experience (primary or excess carrier), active adjuster licensing, and a Bachelor’s degree or