Senior Casualty Claims Examiner – Complex Commercial

Arch Insurance Group Inc.; Boston (MA); On-site; USD 96,000 - 135,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Arch Insurance Group Inc. in the United States is seeking a Senior Claims Examiner, Casualty, to actively manage commercial claims for high severity general liability and related excess and umbrella policies across jurisdictions.

The role requires strong negotiation, technical expertise, and service-oriented solutions in a fast-paced environment. The position offers a base salary range of $95,700 to $135,000 per year, with incentive opportunities and comprehensive benefits.

Qualifications

• 7-10 years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims.
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong time management and organizational skills
• Demonstrated ability to take part in active strategic discussions
• Demonstrated ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
• Willing and able to travel 10%

Responsibilities

• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
• Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
• Investigate claims and review the insureds' materials, pleadings, and other relevant documents
• Identify and review each jurisdiction's applicable statutes, rules, and case law
• Review litigation materials including depositions and expert's reports
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
• Negotiate resolution of claims
• Select and utilize structure brokers
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Skills

Communication

Negotiation

Time management

Strategic thinking

Teamwork

Independent work

Microsoft Excel

PowerPoint

Word

Travel

Education

Bachelor’s degree or 10 years of working experience in lieu of degree

Active adjuster licensing in all applicable states

Tools

Microsoft Excel

PowerPoint

Word

Job description

Arch Insurance Group Inc. in the United States is seeking a Senior Claims Examiner, Casualty, to actively manage commercial claims for high severity general liability and related excess and umbrella policies across jurisdictions.

The role requires strong negotiation, technical expertise, and service-oriented solutions in a fast-paced environment. The position offers a base salary range of $95,700 to $135,000 per year, with incentive opportunities and comprehensive benefits.