Senior Case Manager, Youth Programs & Internships

Boys & Girls Clubs Of The Valley; Mesa (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

The Lead Case Manager at Boys & Girls Clubs Of The Valley coordinates case management for students in the program and internship follow-up, guiding their employment and education goals. The role supports recruitment, onboarding, and supervision of teens, and maintains records in the Kidtrax system while collaborating with partners and school staff.

You will manage a caseload of 20–40 students, conduct regular check-ins, and help with reporting for meetings and grants.

Qualifications

• High school diploma or equivalent.
• 6 months experience working with Teens.
• Must have and maintain a valid Arizona driver’s license.

Responsibilities

• Assists interns with development of career/employment plan
• Supervises, mentors, and provides guidance to youth workers to ensure a positive and safe environment for children
• Promotes programs within the clubs and/or schools
• Case manages a caseload of 25 to 50 active youth throughout the year
• Maintains appropriate case notes and documents in system and hard copy file
• Conducts regular check-ins with youth workers to assess their performance,addressesconcerns and offers professional development.
• Assistswith other activities such as career fairs/job fairs
• Assistswith interns’ interviews
• Ensures that all safety protocols and procedures are followed during activities and daily operations.
• Provides interns with community resources as need it
• Assists in training new youth workers on program expectations, safety guidelines and youth engagement techniques.

Skills

Community relationships

Communication

Customer service

Team collaboration

Youth engagement

Public speaking

Record keeping

Education

High school diploma or equivalent

6 months experience with Teens

Arizona driver's license

Tools

Microsoft Office

Job description

The Lead Case Manager at Boys & Girls Clubs Of The Valley coordinates case management for students in the program and internship follow-up, guiding their employment and education goals. The role supports recruitment, onboarding, and supervision of teens, and maintains records in the Kidtrax system while collaborating with partners and school staff.

You will manage a caseload of 20–40 students, conduct regular check-ins, and help with reporting for meetings and grants.