Senior Case Manager, Recovery & Independent Living

Jewish Board of Family and Children's Services; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Jewish Board of Family and Children's Services in New York is seeking a Case Manager to support adults living in supportive housing. You will carry a caseload, develop person-centered service plans with residents, and coordinate with an interdisciplinary team to promote recovery and independence.

This role emphasizes crisis de-escalation, documentation, and collaboration with community providers to address health disparities and ensure safety.

Qualifications

• BA/BS required; experience in human services preferred.
• Experience working with adults with serious mental illness/substance use disorders or trauma is strongly preferred.
• Knowledge of local health and human service systems and recovery processes is desirable.

Responsibilities

• Manage a caseload and develop person-centered service plans with residents.
• Coordinate with residents and multidisciplinary teams to meet goals and ensure regulatory compliance.
• Document interactions, assessments, plans, and progress in a timely manner for billing and reporting.
• Provide advocacy and support to residents, linking to community resources and treatment services.
• Support residents in medication management and crisis de-escalation when needed.
• Assist with intake, assessments, and discharge planning; participate in staff meetings and trainings.

Skills

Communication

Self-sufficiency

Interpersonal relations

Problem-solving

Quality assurance

Teamwork

Organizational skills

Crisis management

Good judgement

Education

Bachelor's degree in Human Services or related field

Tools

Microsoft Office

Job description

The Jewish Board of Family and Children's Services in New York is seeking a Case Manager to support adults living in supportive housing. You will carry a caseload, develop person-centered service plans with residents, and coordinate with an interdisciplinary team to promote recovery and independence.

This role emphasizes crisis de-escalation, documentation, and collaboration with community providers to address health disparities and ensure safety.