Senior Case Manager - Recovery & Community Living

Jewish Board; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The Jewish Board’s Adult Residential Division seeks a Case Manager to provide high-level direct care for residents with serious mental illness, helping them live independently in the community. You will manage complex caseloads, develop person-centered plans, and coordinate with community providers to support recovery and stability.

Responsibilities include comprehensive documentation, safety planning, and participation in team meetings, with a focus on anti-racist, trauma-informed care and

Qualifications

• BA/BS degree required; 1 year of human services experience preferred.
• Proficiency with Microsoft Office (Excel/Word/PowerPoint).
• Valid driver’s license and ability to travel as needed.

Responsibilities

• Carry a caseload and develop person-centered, collaborative service plans with residents.
• Manage the most complex caseloads and ensure plans are signed per regulatory standards.
• Document all resident interactions, assessments, and progress in a timely manner.
• Coordinate with community services providers to link residents to treatment.
• Attend staff meetings and trainings and participate in intake, assessments, discharge, and follow-up conferences.
• Assist residents with daily living activities and safety planning; de-escalate crises when needed.

Skills

Communication

Self-sufficiency

Interpersonal relations

Problem-solving

Quality assurance

Teamwork

Organizational skills

Crisis management

Good judgement

Education

BA/BS degree

Tools

Microsoft Office

Job description

The Jewish Board’s Adult Residential Division seeks a Case Manager to provide high-level direct care for residents with serious mental illness, helping them live independently in the community. You will manage complex caseloads, develop person-centered plans, and coordinate with community providers to support recovery and stability.

Responsibilities include comprehensive documentation, safety planning, and participation in team meetings, with a focus on anti-racist, trauma-informed care and