Senior Case Manager – Supportive Housing & Recovery

Jewish Board; New York (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Jewish Board, headquartered in New York, seeks a Case Manager to support residents in supportive housing and help them achieve independent living goals. You will manage a complex caseload, develop person-centered service plans, and coordinate with community-based providers to ensure continuity of care.

Responsibilities include documentation, monthly progress notes, and assisting residents with accessing services.

Qualifications

• Bachelor's degree required; 1+ year in human services preferred.
• Experience with case management and resident service planning.
• Strong communication and crisis de-escalation skills.
• Knowledge of health and human service systems and navigation.
• Ability to travel to meet residents and attend trainings.

Responsibilities

• Carry caseload and develop recovery-focused service plans with residents.
• Manage complex caseload and ensure plans are signed and updated.
• Document resident interactions, assessments, and progress for records and billing.
• Coordinate with community services and accompany residents to appointments as needed.
• Provide safety planning, crisis de-escalation, and advocacy for residents.

Skills

Communication

Self-sufficiency

Interpersonal relations

Problem-solving

Quality assurance

Teamwork

Organizational skills

Crisis management

Good judgement

Education

Bachelor's degree in Human Services or related field

Tools

Microsoft Office

Job description

Jewish Board, headquartered in New York, seeks a Case Manager to support residents in supportive housing and help them achieve independent living goals. You will manage a complex caseload, develop person-centered service plans, and coordinate with community-based providers to ensure continuity of care.

Responsibilities include documentation, monthly progress notes, and assisting residents with accessing services.