Residential Case Advocate

Jewish Board of Family and Children's Services; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Jewish Board of Family and Children's Services is seeking a Case Associate to support adults with serious mental illness in community-based housing programs. You will carry caseloads, assess independent living skills, and coordinate with treatment providers to help residents meet personal recovery goals.

The role emphasizes compassionate, trauma-informed care, anti-racist practice, and accurate documentation to support monthly billing and program compliance.

Qualifications

• AA degree with two years of community mental health experience.
• HS/HSE with five years of community mental health experience.
• Familiarity with Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• May carry a caseload of residents and provide services per program regulations.
• Evaluate and assist residents in independent living skills and goal attainment.
• Advocate for residents with other service providers.
• Coordinate with community-based treatment and other service providers.
• Document resident interactions for progress and billing as required.
• Facilitate monthly roommate meetings and assist with special events.

Skills

Communication

Self-sufficiency

Interpersonal relations

Problem-solving

Quality assurance

Teamwork

Organizational skills

Crisis management

Good judgement

Education

AA degree with 2+ years experience

HS/HSE with 5+ years experience

Tools

Microsoft Office

Job description

Jewish Board of Family and Children's Services is seeking a Case Associate to support adults with serious mental illness in community-based housing programs. You will carry caseloads, assess independent living skills, and coordinate with treatment providers to help residents meet personal recovery goals.

The role emphasizes compassionate, trauma-informed care, anti-racist practice, and accurate documentation to support monthly billing and program compliance.