Senior Case Manager — Lead Quality & Growth in Care

Advocates; Millbury (MA); On-site; USD 28,000 - 32,000; Full time

Job summary

Advocates in Millbury, MA is seeking a Senior Case Manager to support Day Habilitation members. Starting rate $21.00/hour, schedule Mon-Fri 7:30am-3:30pm, with responsibilities guiding day-to-day operations and coordinating services.

A Bachelor’s degree plus 1 year experience (or 2 years) is required; strong writing, communication, and cultural competence; valid driver’s license and vehicle; organizational teamwork; commitment to diverse, inclusive services.

Qualifications

• Bachelor's degree in related field and 1 year of related experience or 2 years of related experience
• Must be able to perform each essential duty satisfactorily
• Must have ability to communicate effectively in writing
• Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
• Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned
• Must be able to multi-task with frequently changing priorities
• Must possess basic computer knowledge
• Must have a demonstrated ability to work independently and as part of a larger resource team
• Must hold a valid drivers' license and have access to an operational and insured vehicle to transport consumers

Responsibilities

• Collaborate with the Team Leader to provide continuous quality improvement of individualized programs and services through the use of both internal and community resources
• Assist team members with the development of program curriculum designed to promote individual growth and self determination
• Develop and implement comprehensive written therapeutic service plans/individual support plans and implementation process for all assigned consumers
• Convey changes in consumer goals to the larger internal support team
• Maintain member records as required including timely and thorough completion of necessary program assessments, progress reports and other required documentation
• Compile review summaries for therapeutic service plans/individual support plans

Skills

Effective written communication

Multi-tasking

Interpersonal skills

Reading English

Cultural competence

Education

Bachelor's degree in related field

High School Diploma/GED

Tools

Basic computer knowledge

Job description

Advocates in Millbury, MA is seeking a Senior Case Manager to support Day Habilitation members. Starting rate $21.00/hour, schedule Mon-Fri 7:30am-3:30pm, with responsibilities guiding day-to-day operations and coordinating services.

A Bachelor’s degree plus 1 year experience (or 2 years) is required; strong writing, communication, and cultural competence; valid driver’s license and vehicle; organizational teamwork; commitment to diverse, inclusive services.