Senior Case Manager - Day Supports

Advocates; Wilkins Four Corners (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Advocates is a nonprofit organization in Massachusetts providing comprehensive services to individuals facing developmental, mental health, or other life challenges. The Senior Case Manager will support the day-to-day operations and assist the Team Leader with program guidance, aiming to ensure high-quality, person-centered care.

Minimum education is a high school diploma or GED, with preferred bachelor’s level education and related experience.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in a related field and 1 year of related experience, or 2 years of related experience.
• Ability to communicate effectively in writing.
• Read English and communicate in the program’s primary language.
• Must hold a valid driver’s license and have access to a vehicle.

Responsibilities

• Collaborate with the Team Leader to provide continuous quality improvement of individualized programs and services through the use of both internal and community resources.
• Assist team members with the development of program curriculum designed to promote individual growth and self determination.
• Develop and implement comprehensive written therapeutic service plans/individual support plans and implementation process for all assigned consumers.
• Convey changes in consumer goals to the larger internal support team.
• Maintain member records as required including timely and thorough completion of necessary program assessments, progress reports and other required documentation.
• Compile review summaries for therapeutic service plans/individual support plans.

Skills

Written communication

Multi-tasking

Cultural competence

Driver's license

Independent work

Education

High School Diploma/GED

Bachelor’s Degree in related field

Job description

Overview

Starting Rate: $21.00/hour

The Senior Case Manager is responsible for ensuring that the highest quality support is afforded to all Day Habilitation members. The Senior Case Manager will also assist the Team Leader with extra assignments with a larger focus on guiding the day to day operations of the program.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

Responsibilities include, but are not limited to:

• Collaborate with the Team Leader to provide continuous quality improvement of individualized programs and services through the use of both internal and community resources.
• Assist team members with the development of program curriculum designed to promote individual growth and self determination.
• Develop and implement comprehensive written therapeutic service plans/individual support plans and implementation process for all assigned consumers.
• Convey changes in consumer goals to the larger internal support team.
• Maintain member records as required including timely and thorough completion of necessary program assessments, progress reports and other required documentation.
• Compile review summaries for therapeutic service plans/individual support plans.

Qualifications

• Bachelor’s Degree in related field and 1 year of related experience or 2 years of related experience.
• Must be able to perform each essential duty satisfactorily.
• Must have ability to communicate effectively in writing.
• Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
• Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
• Must be able to multi-task with frequently changing priorities.
• Must possess basic computer knowledge.
• Must have a demonstrated ability to work independently and as part of a larger resource team.
• Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport consumers.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.