Case Manager - Day Supports

Advocates; Wilkins Four Corners (MA); On-site; USD 23,419 - 30,307; Full time

Job summary

Advocates in Massachusetts is seeking a Day Services Case Manager to design and implement engaging, person-centered activities that promote independence and community involvement. You’ll work with an interdisciplinary team to develop schedules, provide direct skills training, and support individuals toward personal goals.

The role includes documentation, progress notes, and collaboration with families and team members to ensure high-quality, coordinated supports, with a Monday–Friday 8am–4pm

Qualifications

• High School Diploma or GED with 2+ years of relevant human services experience in lieu of a degree.
• Strong written communication and documentation skills.
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Strong computer skills and proficiency with basic software.

Responsibilities

• Assist in developing curriculum and structured programming to promote independence and growth.
• Design and implement activity schedules and therapeutic/recreational programming.
• Provide direct skills training and individualized support.
• Develop creative, innovative programming to enhance engagement and empowerment.
• Collect and maintain daily data, progress notes, and semi-annual reports.
• Provide direct care and support with activities of daily living as needed.
• Maintain active communication with families, funders, consultants, and team members.
• Participate in team meetings, supervision, and required trainings.
• Maintain certifications including First Aid, CPR, Safety Care, and HR/DPPC.
• Ensure all services align with Advocates’ Human Rights Policy and organizational values.

Skills

Strong written communication

Documentation

Multitasking

Computer skills

Independence

Team collaboration

English communication

Valid driver’s license

Transport individuals

Diversity experience

Education

High School Diploma or GED

Associate’s degree in related field

Job description

Overview

Starting Rate: $19.50/hour

Schedule: Monday through Friday 8am-4pm

The Day Services Case Manager supports individuals in a day program setting by helping design and implement engaging, person-centered activities that promote independence, skill development, and community involvement.

You will work as part of an interdisciplinary team to develop activity schedules, provide direct skills training, and support individuals in achieving their personal goals. This role also includes documentation, progress notes, and collaboration with families and team members to ensure high-quality, coordinated supports.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Assist in developing curriculum and structured programming to promote independence and growth
• Design and implement activity schedules and therapeutic/recreational programming
• Provide direct skills training and individualized support
• Develop creative, innovative programming to enhance engagement and empowerment
• Collect and maintain daily data, progress notes, and semi-annual reports
• Provide direct care and support with activities of daily living as needed
• Maintain active communication with families, funders, consultants, and team members
• Participate in team meetings, supervision, and required trainings
• Maintain certifications including First Aid, CPR, Safety Care, and HR/DPPC
• Ensure all services align with Advocates’ Human Rights Policy and organizational values

Qualifications

• Associate’s degree in a related field and 1 year of experience or high school diploma or equivalent and 2+ years of relevant human services experience in lieu of a degree
• Strong written communication and documentation skills
• Ability to multitask in a fast-paced, changing environment
• Strong computer skills required
• Ability to work independently and as part of a team
• Commitment to person-centered, respectful support practices
• Ability to communicate effectively in English
• Valid driver’s license, reliable vehicle, and willingness to transport individuals
• Experience working with culturally diverse populations strongly preferred

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.