Senior Case Manager - Day Supports

Advocates; Sterling (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Advocates in Sterling, MA seeks a Senior Case Manager to guide day-to-day operations and ensure high-quality support for Day Habilitation members. This full-time role collaborates with the Team Leader on program development and service planning, with responsibilities spanning documentation, assessments, and progress reporting.

The ideal candidate holds a Bachelor's Degree with related experience, strong written communication, and a commitment to culturally diverse populations.

Qualifications

• Bachelor's Degree in related field and 1 year of related experience or 2 years of related experience.
• Must be able to communicate effectively in writing.
• Strongly prefer understanding of and competence in serving culturally diverse populations.
• Must be able to read English and communicate effectively in the primary language of the program.

Responsibilities

• Collaborate with the Team Leader to provide continuous quality improvement of individualized programs and services.
• Assist team members with the development of program curriculum to promote individual growth and self determination.
• Develop and implement comprehensive written therapeutic service plans/individual support plans for all assigned consumers.
• Convey changes in consumer goals to the larger internal support team.
• Maintain member records including timely completion of assessments, progress reports and documentation.
• Compile review summaries for therapeutic service plans/individual support plans.

Skills

Written communication

Multi-tasking

Driver's license

Education

Bachelor's Degree

Job description

Overview

Starting Rate: $21.00/hour

Schedule: Monday through Friday 7am-3pm

The Senior Case Manager is responsible for ensuring that the highest quality support is afforded to all Day Habilitation members. The Senior Case Manager will also assist the Team Leader with extra assignments with a larger focus on guiding the day to day operations of the program.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We'rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

Bachelor's Degree

Responsibilities

Responsibilities include, but are not limited to:

• Collaborate with the Team Leader to provide continuous quality improvement of individualized programs and services through the use of both internal and community resources.
• Assist team members with the development of program curriculum designed to promote individual growth and self determination.
• Develop and implement comprehensive written therapeutic service plans/individual support plans and implementation process for all assigned consumers.
• Convey changes in consumer goals to the larger internal support team.
• Maintain member records as required including timely and thorough completion of necessary program assessments, progress reports and other required documentation.
• Compile review summaries for therapeutic service plans/individual support plans.

Qualifications

• Bachelor's Degree in related field and 1 year of related experience or 2 years of related experience.
• Must be able to perform each essential duty satisfactorily.
• Must have ability to communicate effectively in writing.
• Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
• Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
• Must be able to multi-task with frequently changing priorities.
• Must possess basic computer knowledge.
• Must have a demonstrated ability to work independently and as part of a larger resource team.
• Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport consumers.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.