Senior Case Manager — Immigrant Survivor Services

Sanctuary For Families Inc.; New York (NY); Hybrid; USD 57,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision Insurance

Employer retirement contribution

Paid time off

Generous Leave Policy

Flexible spending account / Health SAV

Student loan assistance

Tuition reimbursement program

Gym reimbursement program

Wellness program and rewards

Job summary

Sanctuary for Families seeks a Senior Case Manager in New York City to support immigrant survivors of gender-based violence within the Immigration Intervention Project. You will provide social services, case management and advocacy to enhance client safety and wellbeing from five NYC offices, working with IIP attorneys and staff.

The role requires a Bachelor’s degree, 2+ years’ relevant experience, and fluency in English and Spanish.

Qualifications

• Bachelor’s degree and a minimum of 2 years of relevant work experience required.
• Fluency in English and Spanish required; fluency in an additional community language preferred.
• Experience with immigrant survivors of gender-based violence and/or human trafficking is preferred.
• Prior case management, paralegal or administrative experience.
• Excellent judgment, attention to detail and strong communication skills.
• Ability to work independently and under pressure.

Responsibilities

• Coordinate the provision of case management services to enhance safety and wellbeing for IIP clients, focusing on housing, benefits and self-sufficiency.
• Mentor and train other case managers and interns within IIP.
• Conduct screening interviews to assess needs and eligibility for public benefits.
• Work with attorneys to interview clients and gather data for immigration applications.
• Provide updates to the IIP team and train on important topics.
• Assist with victim compensation applications, referrals, advocacy and safety services.
• Screen clients for OTDA eligibility and help enroll for OTDA benefits.
• Prepare requests for educational and financial assistance grants.
• Refer clients to appropriate legal and social services.
• Maintain accurate records in electronic databases.
• Provide administrative support to CSBG/DYCD team.
• Perform other duties as directed by Director.

Skills

English fluency

Spanish fluency

Strong writing skills

Analytical skills

Independent work ability

Education

Bachelor's degree

Job description

Sanctuary for Families seeks a Senior Case Manager in New York City to support immigrant survivors of gender-based violence within the Immigration Intervention Project. You will provide social services, case management and advocacy to enhance client safety and wellbeing from five NYC offices, working with IIP attorneys and staff.

The role requires a Bachelor’s degree, 2+ years’ relevant experience, and fluency in English and Spanish.