Bilingual Trauma-Informed Case Manager

Sanctuary For Families Inc.; New York (NY); Hybrid; USD 54,000 - 60,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

Life insurance

Retirement contribution

Paid time off

Generous leave

FSA/HSA

Student loan assistance

Tuition reimbursement

Gym reimbursement

Wellness program

Job summary

Sanctuary for Families in New York, NY, is seeking a Case Manager for its Anti-Trafficking Initiative to deliver wrap-around services, assess needs, and coordinate housing, benefits, and healthcare referrals. The role requires crisis response, collaboration with attorneys, and grant reporting within a hybrid, full-time, hourly framework.

The position requires a BA or equivalent experience, bilingual English/Spanish, trauma-informed approach, and strong writing/organizational skills.

Qualifications

• BA or relevant work experience required.
• Bilingual English/Spanish required.
• Experience with immigrant communities and trauma survivors; trauma-informed care.
• Experience navigating NYC public benefits programs and housing resources.

Responsibilities

• Conduct needs assessments and develop individualized service plans.
• Coordinate case management services under supervision.
• Provide immediate support, safety planning and crisis intervention with referrals to shelter and medical care.
• Help clients secure safe, stable housing and enroll in NYC housing programs.
• Assist clients in applying for public benefits (Medicaid, food stamps, cash assistance, childcare subsidies).
• Provide job readiness support and connect clients with training programs.
• Assist clients with education opportunities (ESL, GED, higher education).
• Connect clients with legal, healthcare, mental health, and educational services.
• Mentor and train interns; prepare grant-related documentation; ensure grant compliance.

Skills

Bilingual English/Spanish

Strong communication

Independent worker

Problem solving

Education

BA or relevant work experience

Tools

Salesforce

Job description

Sanctuary for Families in New York, NY, is seeking a Case Manager for its Anti-Trafficking Initiative to deliver wrap-around services, assess needs, and coordinate housing, benefits, and healthcare referrals. The role requires crisis response, collaboration with attorneys, and grant reporting within a hybrid, full-time, hourly framework.

The position requires a BA or equivalent experience, bilingual English/Spanish, trauma-informed approach, and strong writing/organizational skills.