Case Manager - Developmental Services (Female Only)

Advocates; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Advocates in Boston, MA is seeking a Case Manager to document and maintain program participants’ records and plans, focusing on advocacy, empowerment, and community integration. The role includes developing ISP goals, coordinating health care, and linking clients to housing and benefits.

A client-centered, inclusive approach is essential. The position requires strong communication and organizational skills, a valid driver’s license, and the ability to work with diverse populations.

Qualifications

• Bachelor’s degree or High School Diploma with two years of relatable experience.
• Strong interpersonal and communication skills.
• Valid driver’s license with access to insured vehicle.
• Experience serving culturally diverse populations.
• Basic computer skills.

Responsibilities

• Provide case management, skills training and support in ADL, health care, and community integration.
• Develop, implement and monitor Individual Service Plans (ISP) and person-centered goals.
• Document daily data, monthly progress notes and quarterly reviews.
• Assist clients in obtaining services and entitlements (housing, benefits, etc.).
• Foster community integration and support client independence.
• Attend weekly staff and clinical meetings as scheduled.

Skills

Interpersonal skills

Verbal & written communication

Judgement

Driver's license

Basic computer skills

Cultural competence

Education

Bachelor’s Degree

High School Diploma or GED

Job description

Overview

Starting Rate: $21.50/hour

Schedule: Monday through Friday 8am-4pm or 9am-5pm

(The hours can be flexible and on the weekend as needed)

The Case Manager is responsible for documentation and maintenance of program participants’ records and plans and includes all areas of the Individual Service Plan (ISP), medical concerns and appointments. This role will focus on individual advocacy, empowerment, and community integration.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Provide case management, skills training and support to individuals, in areas including Activities of Daily Living (ADL), behavioral treatment plans, community integration activities, communication, health care, home maintenance and cleaning.
• Participate in the development of individuals’ Individual Service Plan (ISP) and program-specific interventions. Develop, implement and monitor interesting, creative, and person centered goals with individuals.
• Assess individuals’ behaviors and complete daily data, monthly progress notes and quarterly reviews.
• Assist individuals with obtaining all services and entitlements (housing, inspections, insurance benefits, etc.).
• Foster community integration and provide support to individuals to actualize this goal.
• Participate in weekly staff meetings, supervision and clinical meetings, as specified by supervisor.

Qualifications

• Bachelor’s Degree; or High School Diploma and two years’ relatable experience.
• Strong interpersonal skills and ability to use good judgement.
• Excellent written and verbal communication skills.
• Basic computer knowledge.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.