Senior Carrier Partnerships Manager

Arrive Logistics; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Employee Resource Groups

Office events

Casual dress code

Downtown Chicago location

Gym access

Employee counseling

Paid holidays

Paid vacation

Parental leave

Referral program

Relocation assistance

Job summary

Arrive Logistics in Chicago is seeking a Senior Carrier Account Representative with 2+ years in Carrier Sales or Brokering to grow carrier partnerships and deliver best-in-class service to customers.

You will procure freight carriers, negotiate loads, monitor carrier capacity, and collaborate with internal teams to ensure on-time delivery and exceptional customer experience. Training lasts about six months with uncapped commission thereafter.

Qualifications

• 2+ years in a Carrier Sales or Brokering role.
• Ability to build relationships with external carriers and internal teams.
• Strong problem solving and client service mindset.

Responsibilities

• Establish and grow relationships with carrier partners to service customers.
• Procure freight carriers and develop carrier partnerships and capacity.
• Negotiate loads and arrange or secure loads for Arrive's customers.
• Analyze market conditions and carrier availability to support shipping needs.
• Coordinate with tracking team to ensure elite customer service from pickup to delivery.
• Maintain high service performance and update tracking boards.
• Identify opportunities to utilize committed capacity for new/existing customers.
• Foster internal relationships with the Business Development team.
• Apply industry knowledge to resolve issues efficiently and independently.

Skills

Carrier Sales

Brokering

Relationship Building

Problem Solving

Team Player

Tools

CRM

Job description

Arrive Logistics in Chicago is seeking a Senior Carrier Account Representative with 2+ years in Carrier Sales or Brokering to grow carrier partnerships and deliver best-in-class service to customers.

You will procure freight carriers, negotiate loads, monitor carrier capacity, and collaborate with internal teams to ensure on-time delivery and exceptional customer experience. Training lasts about six months with uncapped commission thereafter.