Senior Care Scheduling Specialist — Remote Days Available

Visiting Angels Columbus Ohio; Columbus (OH); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Bonuses

Benefits

Paid time off

Job summary

Visiting Angels Columbus Ohio is seeking a Scheduling Coordinator to manage caregiver schedules, balance client needs and agency policies, and serve as the main contact for caregivers. This full-time, in-person role offers collaboration with a supportive team and the chance to ensure high-quality home care for clients in Columbus.

Responsibilities include creating and updating schedules, matching caregivers to clients, handling call-offs and emergencies, and assisting with timesheets and payroll

Qualifications

• Experience in scheduling, staffing coordination, or office administration.
• Experience in home care, healthcare, or senior services preferred.
• Proficient in scheduling software and basic computer applications.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Schedule and coordinate caregiver schedules.
• Develop, maintain, and update caregiver schedules to meet client needs.
• Match caregivers with clients based on skills, experience, location, and preferences.
• Minimize changes to ensure continuity of care.
• Adjust schedules promptly for call-offs, client changes, or emergencies.
• Track caregiver availability and restrictions in scheduling software.
• Act as the main liaison for caregivers regarding schedules and changes.
• Communicate with clients and families about schedule changes.
• Provide professional, courteous customer service to clients and families.
• Collaborate with team to support client care plans.
• Maintain accurate schedules in agency systems and ensure policy compliance.
• Document caregiver call-offs and availability changes for records.
• Assist with timesheets and payroll verification.
• Work with recruiters and HR to understand staffing levels.
• Provide feedback on caregiver performance and scheduling issues.
• Participate in after-hours or on-call scheduling rotation if required.

Skills

Organizational skills

Multitasking

Communication skills

Calm under pressure

Compassionate demeanor

Tools

WellSky (ClearCare)

Job description

Visiting Angels Columbus Ohio is seeking a Scheduling Coordinator to manage caregiver schedules, balance client needs and agency policies, and serve as the main contact for caregivers. This full-time, in-person role offers collaboration with a supportive team and the chance to ensure high-quality home care for clients in Columbus.

Responsibilities include creating and updating schedules, matching caregivers to clients, handling call-offs and emergencies, and assisting with timesheets and payroll