Senior Care Scheduler & Caregiver Matchmaker

Comfort Keepers group; Westerville (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay per hour

Paid training and time off

401(k) with employer match

Friendly, growth-oriented environment

Weekly pay

Job summary

Comfort Keepers of Columbus is hiring a Scheduling Specialist in Westerville, OH. This full-time role coordinates caregiver assignments, monitors schedules, and communicates with clients and families to ensure exceptional home care experiences.

You will manage on-call shifts, maintain accurate records, and collaborate with a compassionate team to deliver reliable, person-centered care. Competitive pay and benefits accompany weekly pay.

Qualifications

• Excellent verbal and written communication abilities to interact effectively with caregivers, clients, and team members.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Proven problem-solving and resourcefulness when addressing scheduling challenges.
• Customer service excellence with a positive attitude and calm under pressure.
• Proficiency with Microsoft Office and scheduling software; WellSky experience is valued.

Responsibilities

• Scheduling: learn and use our scheduling system to match caregivers with clients based on care needs and personality fit.
• Monitor & adjust: ensure caregivers are punctual and handle last-minute changes or emergencies efficiently.
• Caregiver & client relations: maintain strong relationships and provide regular updates and resolve concerns promptly.
• Administrative excellence: keep accurate records for scheduling, payroll, and billing; document updates in the system.

Skills

Strong communication

Organizational skills

Problem-solving

Customer service

Computer proficiency

Tools

WellSky

Microsoft Office

Scheduling software

Job description

Comfort Keepers of Columbus is hiring a Scheduling Specialist in Westerville, OH. This full-time role coordinates caregiver assignments, monitors schedules, and communicates with clients and families to ensure exceptional home care experiences.

You will manage on-call shifts, maintain accurate records, and collaborate with a compassionate team to deliver reliable, person-centered care. Competitive pay and benefits accompany weekly pay.