Home Care Scheduling Specialist - Client Continuity

Compassionate Caregivers Home Care - Dublin; Dublin (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off (PTO)

401(k) with employer matching

Supportive leadership team

Opportunities for professional growth

Job summary

Compassionate Caregivers Home Care - Dublin in Columbus, Ohio seeks a highly organized Scheduling Coordinator to optimize caregiver calendars and ensure continuity of client care. This elite role blends coordination, urgency handling, and superior service delivery.

You will schedule across the Columbus area, match skills to client needs, and collaborate with nursing teams. Expect a fast-paced environment with on-call weekends and holidays and room for growth.

Qualifications

• Minimum 1 year of scheduling experience in a healthcare setting
• Minimum 6 months of verifiable professional caregiver experience
• Ability to provide direct client care in emergency coverage
• Valid driver's license and proof of automobile insurance
• Strong computer and organizational skills
• Excellent written and verbal communication
• Attention to detail and problem-solving abilities
• Teamwork, accountability, and professional ethics
• Junior-level management or supervisory experience preferred

Responsibilities

• Coordinate daily caregiver schedules for clients throughout the Columbus area.
• Match caregiver skills, personality, availability, and experience with client needs.
• Respond quickly and professionally to call-offs, schedule changes, and urgent staffing situations.
• Coordinate staffing for new client admissions while maintaining continuity of care.
• Communicate schedule updates promptly with caregivers, clients, and office staff.
• Maintain accurate scheduling records and documentation.
• Collaborate with nursing and care management teams to ensure continuity of care.
• Coach caregivers regarding attendance, scheduling expectations, and policies.
• Deliver exceptional customer service to clients and families.
• Exercise sound judgment while managing multiple priorities in a fast-paced environment.
• Assist with field coverage to ensure clients never go without care.

Skills

Computer skills

Organizational skills

Written and verbal communication

Critical thinking

Problem solving

Customer service

Teamwork

Attention to detail

Calm under pressure

Education

High School Diploma or GED

Tools

Driver's license

Auto insurance

Reliable transportation

Job description

Compassionate Caregivers Home Care - Dublin in Columbus, Ohio seeks a highly organized Scheduling Coordinator to optimize caregiver calendars and ensure continuity of client care. This elite role blends coordination, urgency handling, and superior service delivery.

You will schedule across the Columbus area, match skills to client needs, and collaborate with nursing teams. Expect a fast-paced environment with on-call weekends and holidays and room for growth.