Scheduling Specialist

Comfort Keepers group; Westerville (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay per hour

Paid training and time off

401(k) with employer match

Friendly, growth-oriented environment

Weekly pay

Job summary

Comfort Keepers of Columbus is hiring a Scheduling Specialist in Westerville, OH. This full-time role coordinates caregiver assignments, monitors schedules, and communicates with clients and families to ensure exceptional home care experiences.

You will manage on-call shifts, maintain accurate records, and collaborate with a compassionate team to deliver reliable, person-centered care. Competitive pay and benefits accompany weekly pay.

Qualifications

• Excellent verbal and written communication abilities to interact effectively with caregivers, clients, and team members.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Proven problem-solving and resourcefulness when addressing scheduling challenges.
• Customer service excellence with a positive attitude and calm under pressure.
• Proficiency with Microsoft Office and scheduling software; WellSky experience is valued.

Responsibilities

• Scheduling: learn and use our scheduling system to match caregivers with clients based on care needs and personality fit.
• Monitor & adjust: ensure caregivers are punctual and handle last-minute changes or emergencies efficiently.
• Caregiver & client relations: maintain strong relationships and provide regular updates and resolve concerns promptly.
• Administrative excellence: keep accurate records for scheduling, payroll, and billing; document updates in the system.

Skills

Strong communication

Organizational skills

Problem-solving

Customer service

Computer proficiency

Tools

WellSky

Microsoft Office

Scheduling software

Job description

Join Our Team as a Scheduling Specialist for HomeCare at Comfort Keepers of Columbus, OH!

At Comfort Keepers, we’re passionate about enhancing the lives of seniors by providing exceptional care in the comfort of

their own homes. If you’re dedicated, detail-oriented, and ready to make a difference, we’d love to hear from you!

As a Scheduling Specialist, you’ll play a crucial role in coordinating care to help our seniors live comfortably and

independently. Your responsibilities will include:

• Scheduling: Learn and master our scheduling system to effectively match caregivers with clients based on care needs and personality fit.


• Monitor & Adjust: Ensure caregivers are punctual for their shifts, and handle any last-minute schedule changes or emergencies with efficiency.


• Caregiver & Client Relations: Maintain strong relationships with caregivers, clients, and their families by providing regular updates and resolving concerns promptly.


• Administrative Excellence: Keep accurate and detailed records for scheduling, payroll, and billing. Document updates in the system and ensure all team members have the necessary information for smooth operations.


• On-Call Coverage: Participate in the on-call rotation, accepting pre-scheduled evening and weekend shifts from home, to address any urgent needs.

What We Offer:

• Competitive pay ($18.00 - $22.00 per hour)


• Paid training and time off


• 401(k) with employer match


• Friendly, growth-oriented work environment


• Weekly pay

What We’re Looking For:

• Strong Communication Skills: Excellent verbal and written communication abilities to interact effectively with caregivers, clients, and team members.


• Organizational Skills: Exceptional ability to multitask, stay organized, and maintain attention to detail in a fast-paced environment.


• Problem-Solving and Resourcefulness: Capable of tackling challenges head-on with creative solutions and adaptability.


• Customer Service Excellence: Proven customer service skills with a positive attitude and the ability to stay calm under pressure.


• Computer Proficiency: Experience with Microsoft Office and scheduling software is a plus; WellSky experience is especially valued.


• Experience: While experience in home care or scheduling is preferred, it is not required. Any caregiving experience is a plus but not necessary.

Why Comfort Keepers?

• Healthy Work-Life Balance: We believe in creating a positive, structured, and flexible environment that supports both professional growth and personal well-being.


• Rewarding Work: Make a real difference by ensuring that our caregivers and clients receive the best possible care experience.


• Growth & Recognition: We offer bonuses for exceptional performance, plus opportunities for career development and advancement.


• Paid Time Off (PTO): We know the importance of recharging, and we provide PTO to help you do just that.


• Supportive Team: You'll be joining a close-knit, passionate team that values collaboration, communication, and compassion.

Location: Westerville, OH

Schedule: Full-time, Day Shift, Monday to Friday 8AM - 5PM