Senior Care Scheduler & Appointment Coordinator

HopeWest; Grand Junction (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

PTO and medical leave

FAMLI leave

403B match

Health insurance

Dental insurance

Vision insurance

Life insurance

EAP

Tuition reimbursement

Employee discounts

Job summary

HopeWest is seeking a Scheduling Specialist in Grand Junction, CO to coordinate medical appointments, authorizations, and transportation for participants in the PACE program.

Ideal candidates will have a high school diploma and 2+ years in scheduling within transportation, medical appointments, or home care. Strong communication and EMR proficiency are required for precise coordination.

Qualifications

• High school diploma or equivalent required.
• A minimum of 2 years' experience with transportation, medical appointments, or home care scheduling is required.
• Excellent interpersonal and communication skills.
• Effective and respectful communication both verbally and in writing in a multitude of situations and settings, including highly emotional circumstances.
• Knowledge of Medical Terminology.
• Ability to set priorities and follow through.
• Effectively work with and build relationships with others.
• Attention to detail; accuracy in all work.
• Proficient with EMR and Microsoft Office products such as Outlook, Word, and Excel.

Responsibilities

• Accurately creating authorizations for external specialty visits and ordered services for assigned participants
• Tracking medical provider orders to ensure completion for authorization
• Scheduling medical appointments once authorization is processed and rescheduling cancelled or missed appointments.
• Collaborating with transportation and home care to ensure participants have rides and companions for appointments as needed.

Skills

Interpersonal communication

Verbal & written communication

Attention to detail

Relationship building

Medical terminology

Prioritization

Time management

Education

High school diploma or equivalent

Tools

EMR software

Microsoft Office (Outlook, Word, Excel)

Job description

HopeWest is seeking a Scheduling Specialist in Grand Junction, CO to coordinate medical appointments, authorizations, and transportation for participants in the PACE program.

Ideal candidates will have a high school diploma and 2+ years in scheduling within transportation, medical appointments, or home care. Strong communication and EMR proficiency are required for precise coordination.