Scheduling Specialist

HopeWest; Grand Junction (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

PTO and medical leave

FAMLI leave

403B match

Health insurance

Dental insurance

Vision insurance

Life insurance

EAP

Tuition reimbursement

Employee discounts

Job summary

HopeWest is seeking a Scheduling Specialist in Grand Junction, CO to coordinate medical appointments, authorizations, and transportation for participants in the PACE program.

Ideal candidates will have a high school diploma and 2+ years in scheduling within transportation, medical appointments, or home care. Strong communication and EMR proficiency are required for precise coordination.

Qualifications

• High school diploma or equivalent required.
• A minimum of 2 years' experience with transportation, medical appointments, or home care scheduling is required.
• Excellent interpersonal and communication skills.
• Effective and respectful communication both verbally and in writing in a multitude of situations and settings, including highly emotional circumstances.
• Knowledge of Medical Terminology.
• Ability to set priorities and follow through.
• Effectively work with and build relationships with others.
• Attention to detail; accuracy in all work.
• Proficient with EMR and Microsoft Office products such as Outlook, Word, and Excel.

Responsibilities

• Accurately creating authorizations for external specialty visits and ordered services for assigned participants
• Tracking medical provider orders to ensure completion for authorization
• Scheduling medical appointments once authorization is processed and rescheduling cancelled or missed appointments.
• Collaborating with transportation and home care to ensure participants have rides and companions for appointments as needed.

Skills

Interpersonal communication

Verbal & written communication

Attention to detail

Relationship building

Medical terminology

Prioritization

Time management

Education

High school diploma or equivalent

Tools

EMR software

Microsoft Office (Outlook, Word, Excel)

Job description

Scheduling Specialist

Schedule: Monday-Friday, 8:00am-5:00pm

At HopeWest, we hold strong core values that are followed internally with staff as well as in the daily care of our patients & their loved ones. Employees of HopeWest are ambassadors that help continue our strong reputation in the communities we serve. If you want to feel honor and pride in the work that you do, while supporting a meaningful mission, come join our HopeWest Team!

The Scheduling Specialist is responsible for:

• Accurately creating authorizations for external specialty visits and ordered services for assigned participants
• Tracking medical provider orders to ensure completion for authorization
• Scheduling medical appointments once authorization is processed and rescheduling cancelled or missed appointments.
• Collaborating with transportation and home care to ensure participants have rides and companions for appointments as needed.

What is PACE?

PACE or Program of All-inclusive Care for the Elderly is a federal and state funded program that provides comprehensive, coordinated, and proactive whole-person care to help maintain and improve seniors' health so they can live safely in their homes. There are 180 PACE programs, serving more than 80,700 participants in 33 states.

The number of people aged 55+ is increasing in Grand Junction, CO and the demand for eldercare professionals is on the rise.

You Bring:

• High school diploma or equivalent required.
• A minimum of 2 years' experience with transportation, medical appointments, or home care scheduling is required.
• Excellent interpersonal and communication skills.
• Effective and respectful communication both verbally and in writing in a multitude of situations and settings, including highly emotional circumstances.
• Knowledge of Medical Terminology.
• Ability to set priorities and follow through.
• Effectively work with and build relationships with others.
• Attention to detail; accuracy in all work.
• Proficient with EMR and Microsoft Office products such as Outlook, Word, and Excel.

We Offer:

• Competitive pay structure starting at $20.00-$22.13 per hour, depending on experience.
• UMR Health, Delta Dental, and VSP Vision insurance effective the month following start date.
• Immediately start accruing PTO and medical leave.
• Colorado Family and Medical Leave Insurance (FAMLI) program.
• 15% discount at Spoons Bistro & Bakery, and Heirlooms locations.
• Up to 3% match on 403B retirement.
• Employer paid life insurance and Employee Assistance Program.
• Tuition reimbursement program

Together, through creativity, volunteerism, and philanthropy we change the experiences of aging, illness, and grief - one family at a time.

HopeWest honors our service members and encourages veterans to apply.

This position will be open until filled.