Healthcare Scheduling Lead — Training & Operations

Community Hospital, CO; Grand Junction (CO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Life Insurance

Free Parking

Paid time off

Education assistance

403(b) with employer matching

Wellness Program

Additional benefits based onemployment

Job summary

Community Hospital in Grand Junction, CO is seeking a Scheduler II to lead a Scheduling team, oversee patient appointments, procedures, and surgeries, and ensure efficient patient flow.

The role emphasizes training staff, resolving scheduling conflicts, and maintaining compliance with healthcare regulations and policies. Relocation is required, with in-person onsite work and competitive hourly pay.

Qualifications

• Associates degree in a healthcare-related field preferred or equivalent education and experience.
• 2-3 years of experience as a Scheduling specialist preferred.
• Strong knowledge of healthcare regulations and insurance policies.
• Excellent communication, leadership and interpersonal skills.
• Attention to detail and the ability to maintain accuracy in a fast-paced environment.

Responsibilities

• Lead a team of Scheduler I’s by fostering a positive and collaborative work environment, promoting teamwork, communication, and mutual support among staff members.
• As a Scheduler II you are responsible for training, mentoring, and performance evaluation.
• Oversee the scheduling process for patient appointments, procedures, surgeries, and other medical services.
• Ensure optimal utilization of resources and efficient patient flow.
• Monitor scheduling activities to ensure accuracy, timeliness, and compliance with organizational policies and regulatory requirements.
• Address scheduling conflicts, discrepancies, and challenges in a proactive manner, working closely with healthcare professionals and departmental managers to resolve issues.
• Facilitate effective communication within the team and with healthcare providers, patients, and insurance companies.
• Provide ongoing training and support to team members by ensuring they have the knowledge and skills required for their roles.
• Stay informed about changes in regulations and insurance policies and share this information with the team.
• Maintain accurate records of Scheduling requests and outcomes. Generate reports to track performance metrics and compliance.
• Ensure that the team adheres to all relevant healthcare regulations and maintains the highest level of accuracy and confidentiality in their work.
• Assist in resolving complex cases, denials, or escalated issues that may require a higher level of expertise.
• Collaborate with senior management to develop and update Scheduling policies and procedures in alignment with industry best practices.

Skills

Leadership

Communication

Interpersonal skills

Attention to detail

Education

Associate degree in healthcare-related field

Job description

Community Hospital in Grand Junction, CO is seeking a Scheduler II to lead a Scheduling team, oversee patient appointments, procedures, and surgeries, and ensure efficient patient flow.

The role emphasizes training staff, resolving scheduling conflicts, and maintaining compliance with healthcare regulations and policies. Relocation is required, with in-person onsite work and competitive hourly pay.