Geriatric Scheduling & Care Coordination Specialist

Heirloomsforhospice; Grand Junction (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental insurance

Vision insurance

PTO and medical leave

FAMLI program

Employee discount

403B retirement match

Employer paid life insurance

Employee Assistance Program

Job summary

HopeWest in Grand Junction, CO is seeking a Scheduling Specialist for the PACE program to manage authorizations, appointments, and transportation coordination for participants.

You bring a high school diploma, 2 years scheduling experience, strong communication, knowledge of medical terminology, and proficiency with EMR and Microsoft Office.

We offer competitive pay ($20.00–$22.13/hr), health and vision insurance, PTO, FAMLI, retirement match, and employee discounts at Heirlooms locations.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years’ experience with transportation, medical appointments, or home care scheduling.
• Excellent interpersonal and communication skills.
• Effective and respectful communication in emotionally charged situations.
• Knowledge of Medical Terminology.
• Ability to set priorities and follow through.
• Ability to work with others and build relationships.
• Attention to detail and accuracy in all work.
• Proficient with EMR and Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Accurately creating authorizations for external specialty visits and ordered services for assigned participants.
• Tracking medical provider orders to ensure completion for authorization.
• Scheduling medical appointments once authorization is processed and rescheduling cancelled or missed appointments.
• Collaborating with transportation and home care to ensure participants have rides and companions for appointments as needed.

Skills

Interpersonal skills

Communication skills

Medical terminology

Attention to detail

EMR proficiency

MS Office

Education

High school diploma or equivalence

Tools

EMR

Microsoft Office

Job description

HopeWest in Grand Junction, CO is seeking a Scheduling Specialist for the PACE program to manage authorizations, appointments, and transportation coordination for participants.

You bring a high school diploma, 2 years scheduling experience, strong communication, knowledge of medical terminology, and proficiency with EMR and Microsoft Office.

We offer competitive pay ($20.00–$22.13/hr), health and vision insurance, PTO, FAMLI, retirement match, and employee discounts at Heirlooms locations.