Senior Care Programs Coordinator

Old Colony YMCA; Brockton (MA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid work environment

35-hour work week

Generous paid time off

Company-paid LTD

Life insurance

401K plan

Job summary

Old Colony YMCA is seeking a Program Assistant to provide administrative support to the SCO department and perform related functions as assigned by program management. The role emphasizes collaboration, organization, and accurate handling of resources and databases.

You will communicate with program management about individual care plans and handle transportation requests for SCO consumers, while supporting staff in tracking services and processing initial requests.

Qualifications

• At least one year of experience in human services or related field.
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Assign, review, evaluate and approve the work of assigned staff.
• Provide administrative support to the SCO Department.
• Maintain resources/databases as required.
• Communicate with program management regarding information related to individual care plans.
• Handle Transportation requests for SCO consumers.
• Assist SCO staff in tracking authorized services.
• Assist SCO staff with initial services requests.
• Additional duties as requested.

Skills

Administrative support

Planning and organization

Collaboration

Microsoft Office

Written and verbal communication

Customer service

Tools

Microsoft Office

Database management

Job description

Old Colony YMCA is seeking a Program Assistant to provide administrative support to the SCO department and perform related functions as assigned by program management. The role emphasizes collaboration, organization, and accurate handling of resources and databases.

You will communicate with program management about individual care plans and handle transportation requests for SCO consumers, while supporting staff in tracking services and processing initial requests.