Senior Care Outreach & Relationships Manager

Executive Home Care of Northeast Greater Boston; Concord (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Flexible schedule

Paid time off

Profit sharing

Training & development

Mileage reimbursement

Job summary

Executive Home Care is seeking a relationship-builder to help families find the right care in Concord, MA. This role leverages MSW/LSW/LPN background and healthcare experience to grow referral networks, respond to inquiries, and coordinate transitions from conversation to start of care.

You will represent the company at events, develop partnerships with senior centers and providers, travel locally, and use CRM tools to track progress.

Qualifications

• 2+ years in sales, business development, social work, healthcare, community outreach, or a related field.
• MSW, LSW, LPN, or experience with older adults, discharge planning, or care coordination is a strong plus.
• Excellent listening, communication, presentation, and follow-up skills.
• Confident in starting conversations and managing a local territory independently.
• Proficiency with CRM systems, Apple products, and Microsoft Office.

Responsibilities

• Represent us at senior expos, health fairs, and community events
• Build referral relationships with senior centers, healthcare providers, discharge planners, social workers, nonprofits, and faith communities
• Respond promptly to family inquiries, listen to their needs, and help them understand their options
• Follow up consistently and track outreach toward measurable growth goals
• Partner with our care team for a smooth transition from first conversation to start of care

Skills

Relationship building

Sales experience

Healthcare knowledge

Community outreach

CRM proficiency

Presentation skills

Driver's license

Education

MSW/LSW/LPN background

Job description

Executive Home Care is seeking a relationship-builder to help families find the right care in Concord, MA. This role leverages MSW/LSW/LPN background and healthcare experience to grow referral networks, respond to inquiries, and coordinate transitions from conversation to start of care.

You will represent the company at events, develop partnerships with senior centers and providers, travel locally, and use CRM tools to track progress.