We are seeking a motivated and relationship-driven professional to support outreach and referral development for community-based home care services. In this role, you will help connect older adults, individuals with ongoing care needs, families, and community partners to high-quality home care support. The ideal candidate is a strong communicator who enjoys building trust, fostering partnerships, and representing a service that makes a meaningful difference in people's lives.
Responsibilities
- Develop and maintain relationships with referral sources, community organizations, healthcare providers, and other key partners.
- Promote home care services through presentations, outreach visits, networking activities, and community events.
- Identify opportunities to expand awareness of services and support business growth within the assigned market.
- Serve as a point of contact for prospective clients, families, and referral partners, providing timely and professional follow-up.
- Collaborate with internal teams to help ensure smooth communication from referral through service initiation.
- Track outreach efforts, referral activity, and market trends to support planning and performance goals.
- Represent the organization with professionalism, compassion, and a customer-focused approach.
- Support marketing initiatives, campaigns, and special projects as needed.
Qualifications
- Experience in marketing, sales, community outreach, healthcare, home care, or a related field preferred.
- Strong interpersonal and relationship-building skills.
- Excellent verbal and written communication abilities.
- Ability to work independently while managing multiple priorities.
- Comfortable with networking, public speaking, and community engagement.
- Proficiency with standard business software and CRM or tracking systems preferred.
- High level of professionalism, discretion, and customer service orientation.
- Knowledge of home care services, senior care, or healthcare referral processes is a plus.
Preferred Attributes
- Energetic, proactive, and goal-oriented mindset.
- Ability to build rapport with diverse audiences.
- Strong organizational skills and attention to detail.
- Commitment to delivering compassionate and ethical service.
What We Offer
- Opportunity to make a positive impact in the community.
- Collaborative and supportive work environment.
- Room for professional growth and development.
- The chance to represent services that help individuals remain safe and comfortable at home.