Senior Care Operations Lead — In-Home & Center Care

One Senior Care; Morehead (KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

9 Paid Holidays

PTO 3 weeks + 1 day/year

Life & AD&D Insurance

Health Savings Account & FSAs

Short Term Disability

Voluntary Life Insurance for dependets

Tuition Reimbursement

Retirement Plan with company match

Mileage reimbursement

Job summary

One Senior Care seeks a Direct Care Supervisor to provide hands-on leadership of in-center and home care Personal Care Aides. You will ensure all Participant care activities align with plans, audit standards, and regulatory requirements, while managing schedules and documentation.

This role requires strong analytical thinking, technical proficiency, and the ability to manage multiple priorities with a commitment to quality, safety, and performance.

Qualifications

• One year working with the frail/elderly population.
• 5+ years' experience in supervision, scheduling, Pacelogic, and Prime Suite.
• Microsoft Office (intermediate to advanced).
• Valid driver's license.
• CPR and first aid certification.

Responsibilities

• Supervise and coordinate all in-center and home care Personal Care Aides.
• Ensure PCA operations meet audit and compliance standards, including completion of all required logs.
• Attend Interdisciplinary Team meetings.
• Develop, manage, and maintain the master schedule for center and home care PCAs.
• Ensure Participant care plan interventions are completed accurately and within scope of care.
• Coordinate delivery of supplies and durable medical equipment.
• Order durable medical equipment and complete required authorizations.
• Complete, review, and approve documentation and encounters in the EMR in a timely manner.
• Conduct audits of PCA documentation, including home care documentation.
• Complete initial and annual competencies for the Direct Care Aide Scheduler and all PCAs.
• Review, verify, and approve electronic timesheets, payroll, mileage, and expense reimbursements.
• Conduct home assessments to evaluate Participant safety, resources, functionality, and living environment.

Skills

Analytical thinking

Attention to detail

Structured working

Clear communication

Education

Frailty/elderly care experience

5+ years supervision

MS Office proficiency

Driver's license

CPR and First Aid

Tools

Pacelogic

Prime Suite

Job description

One Senior Care seeks a Direct Care Supervisor to provide hands-on leadership of in-center and home care Personal Care Aides. You will ensure all Participant care activities align with plans, audit standards, and regulatory requirements, while managing schedules and documentation.

This role requires strong analytical thinking, technical proficiency, and the ability to manage multiple priorities with a commitment to quality, safety, and performance.