Team Leader - Direct Care & Program Oversight

People Inc.; Village of Depew (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Generous PTO

PTO buyback

Affordable insurances

Tuition reimbursement

Career mentoring

Shift incentives

Job summary

People Inc. is seeking a Direct Care Supervisor to oversee direct care staff in the absence of the Senior Residential Supervisor and to provide guidance on shifts.

The role includes supervising daily living activities, coordinating meals and personal care, and ensuring compliance with health and safety procedures. You will administer medications, transport individuals to activities, and maintain thorough records.

Qualifications

• High School Diploma or GED.
• One year related experience preferred.
• Valid Driver’s License that meets agency policy.
• Ability to read and write.
• Ability to handle multiple tasks simultaneously.
• Lifting requirement of 35 lbs.
• Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan.
• Ability to move, reposition, and place individuals in pieces of equipment.
• Physical agility and ability to react to emergency situations, including maintaining SCIP-R certification as per regulatory guidelines.
• CPR certification.

Responsibilities

• Supervise direct care staff in Senior Residential Supervisor’s absence and provide oversight and guidance on designated shifts.
• Schedule and oversee the tasks/activities performed by individual and household staff to ensure the services and care to each individual.
• Assist Senior Residential Supervisor with staff development, coaching and feedback, and corrective action.
• Provide instruction and supervision of individuals in areas of daily living including: active treatment, personal hygiene, dietary and nutritional needs through menu planning, food purchasing, preparation and storage, purchase and care of personal belongings, money management, (including documentation), utilization of community recreational activities.
• Promote and coordinate positive relationships and communication with individuals, families, advocates, employees and the surrounding community/neighborhood.
• Ensure communications are disseminated to appropriate parties in an effective and timely manner.
• Administer medication and responsible for completion of all pertinent health related forms.
• Safely transport individuals to and from activities and appointments.
• Ensure efficient, confidential and comprehensive record keeping as mandated for individual and staff related activities/incidents and site maintenance.
• Ensure timely and accurate reporting of all incidents (minor, reportable, serious reportable). Ensure completion of all required paperwork and implement quality improvement measures.
• Work with Senior Residential Supervisor to develop, implement and monitor progress of program plans.
• Monitor and maintain facilities appropriately to ensure a safe environment conducive to the health, safety and well-being of individuals and employees.
• Schedule, participate in, and run monthly fire drills.
• Performs CPR and Strategies for Crisis Intervention and Prevention (SCIP-R).
• Responsible for recording time worked at the start and end of each shift.
• Complies with all agency policies and procedures.
• Other duties as assigned.

Skills

Reading and writing

Multi-tasking

Communication

Education

High School Diploma or GED

Tools

CPR certification

SCIP-R certification

Job description

People Inc. is seeking a Direct Care Supervisor to oversee direct care staff in the absence of the Senior Residential Supervisor and to provide guidance on shifts.

The role includes supervising daily living activities, coordinating meals and personal care, and ensuring compliance with health and safety procedures. You will administer medications, transport individuals to activities, and maintain thorough records.