Senior Care Operations Lead

Cornerstone Caregiving

Baxter (MN)

On-site

USD 45,000 - 55,000

Full time

14 days+
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
PTO: 12 Days Annually
Phone Stipend

Job summary

Cornerstone Caregiving in Minnesota is seeking an Assistant Operating Director who reports to the Operating Director. You will develop and lead the in-office staff and oversee the scheduling, administrative and operational functions of the office.

The role also includes sharing on-call responsibilities with other managers and ensuring state compliance while maintaining high client satisfaction through strong team leadership.

Qualifications

  • High school diploma or equivalent required; two years in admin/office functions preferred.
  • Associates or Bachelor’s degree preferred; may substitute education/experience.
  • Valid driver's license and auto insurance proof required.

Responsibilities

  • Oversee and support office managers to ensure effective performance and alignment with company standards.
  • Serve as primary contact between the office and Home Base, including payroll notes and shift verification.
  • Handle client escalations, conduct check-up calls, and complete quality visits to ensure client satisfaction.
  • Ensure compliance with state supervisory visit requirements as necessary.
  • Participate in on-call rotation to respond to client or operations needs after hours.
  • Serve as backup for client assessments when the Operations Director is unavailable.

Skills

Leadership
Sales & business development
Autonomy
Tech savvy
Entrepreneurial mindset
Recruitment oversight
Interpersonal skills
Google Workspace

Education

High school diploma or equivalent
Associates/Bachelor Degree; may substitute with education/experience
Valid driver’s license
Auto insurance proof (state)

Tools

Google Workspace

Job description

Cornerstone Caregiving in Minnesota is seeking an Assistant Operating Director who reports to the Operating Director. You will develop and lead the in-office staff and oversee the scheduling, administrative and operational functions of the office.

The role also includes sharing on-call responsibilities with other managers and ensuring state compliance while maintaining high client satisfaction through strong team leadership.

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