Senior Care Front Desk Experience Specialist

Sage Health; North Little Rock (AR); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

Sage Health is seeking a Patient Experience Associate at the Little Rock Market to warmly greet patients, collect necessary information, and guide them through check-in and check-out using our EHR. You will verify insurance, collect co-pays, and coordinate appointments while maintaining patient confidentiality.

The role requires strong organizational skills, attention to detail, and excellent communication in a fast-paced clinic setting.

Formación

• Experience in a fast-paced, high-volume reception environment.
• Professional demeanor and strong communication.
• Organized with attention to detail and ability to multi-task.
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel).
• Experience with electronic health records is a plus.

Responsabilidades

• Greet patients and guests at the front desk.
• Handle check-in/check-out via the EHR and update records.
• Assist patients with paperwork and verify insurance details.
• Collect co-pays per plan requirements and schedule visits.
• Answer calls and route to appropriate team members.
• Scan and index documents for patient visits and maintain confidentiality.

Conocimientos

Office Admin

Reception

Customer Service

Communication

Educación

High School Diploma

Herramientas

Microsoft Word

Outlook

Excel

Descripción del empleo

Sage Health is seeking a Patient Experience Associate at the Little Rock Market to warmly greet patients, collect necessary information, and guide them through check-in and check-out using our EHR. You will verify insurance, collect co-pays, and coordinate appointments while maintaining patient confidentiality.

The role requires strong organizational skills, attention to detail, and excellent communication in a fast-paced clinic setting.