Senior Care Enrollment Coordinator

One Senior Care; Clearfield (Clearfield County); Sur place; USD 52 000 - 62 000; Plein temps

Avantages offerts par ce poste

Paid holidays

PTO 3 weeks

Life & AD&D insurance

HSA & FSA

STD Insurance

Group life for family

Tuition reimbursement

Retirement plan match

Mileage reimbursement

Résumé du poste

One Senior Care is seeking an Enrollment Specialist to guide seniors and families through the enrollment process, conducting assessments, coordinating documentation, and serving as the primary contact for referrals. You will collaborate with families, community partners, and the Interdisciplinary Team to ensure a smooth onboarding experience.

The role emphasizes compassionate communication, organization, and teamwork, with opportunities for growth through training and mentorship within our

Qualifications

• Experience working with frail or elderly populations is a plus.
• Knowledge of Medicare/Medicaid regulations is helpful.
• Experience with community outreach, enrollment, sales, or marketing is a plus.

Responsabilités

• Meet with potential participants and families to explain the program and assess needs.
• Complete in-home and community-based assessments for prospective Participants.
• Coordinate required evaluations, documentation, and intake steps.
• Attend intake appointments and support Participants throughout the enrollment process.
• Complete intake and enrollment packets accurately and on time.
• Serve as the main point of contact for referrals and guide them through each stage of enrollment.
• Present referrals to the Interdisciplinary Team for review and ongoing collaboration.
• Maintain accurate records and communication updates in the CRM and EMR.
• Work closely with the Medicaid Enrollment Specialist to support a smooth transition to Medicaid processing and verification.
• Participate in team meetings, training, and quality improvement activities.
• Track weekly and monthly goals, enrollment progress, and key performance metrics.
• Help identify barriers to enrollment and work with the team to create solutions.
• Support additional projects and responsibilities as assigned.

Connaissances

Communication

Compassion

Organized

Relationship-building

Team-oriented

Formation

Experience with seniors (preferred)

Outils

CRM

EMR

Description du poste

One Senior Care is seeking an Enrollment Specialist to guide seniors and families through the enrollment process, conducting assessments, coordinating documentation, and serving as the primary contact for referrals. You will collaborate with families, community partners, and the Interdisciplinary Team to ensure a smooth onboarding experience.

The role emphasizes compassionate communication, organization, and teamwork, with opportunities for growth through training and mentorship within our