Senior Care Clinic Front Desk Coordinator

BoldAge PACE; North Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental

Generous Paid Time Off

401K with Match

Life Insurance

Tuition Reimbursement

Flexible Spending Account

Employee Assistance Program

Job summary

BoldAge PACE is seeking a Clinic Receptionist to provide essential front-desk and administrative support in our clinic. You will greet participants, manage calls, schedule appointments, and maintain accurate records, while supporting clinicians and staff with daily tasks.

Ideal candidates have a high school diploma and may possess CMA/CNA credentials; we value empathy, organization, and excellent communication to ensure timely patient care and a welcoming environment.

Qualifications

• High school diploma or equivalent required.
• Certified Medical Assistant or Certified Nursing Assistant preferred.
• Experience with multi-line phone systems and handling confidential information desirable.
• One year of experience with a frail or elderly population preferred; training provided if not present.

Responsibilities

• Greet participants, families, visitors, and staff professionally and warmly.
• Answer incoming calls, route accurately, and provide information.
• Schedule clinic appointments and coordinate with the IDT for service delivery.
• Maintain clinic logs and EMR records in compliance with HIPAA.
• Assist with labs, EKG, medications, and immunizations as needed (if CMA).
• Order and manage medical supplies and oversee front-desk materials.
• Ensure a clean, organized reception area and a positive participant experience.
• Support quality improvement and front-desk process enhancements.

Skills

Front desk management

Customer service

Phone system handling

EMR documentation

HIPAA compliance

Communication

Education

High school diploma or equivalent

Certified Medical Assistant preferred

Certified Nursing Assistant preferred

Tools

EMR system

Job description

BoldAge PACE is seeking a Clinic Receptionist to provide essential front-desk and administrative support in our clinic. You will greet participants, manage calls, schedule appointments, and maintain accurate records, while supporting clinicians and staff with daily tasks.

Ideal candidates have a high school diploma and may possess CMA/CNA credentials; we value empathy, organization, and excellent communication to ensure timely patient care and a welcoming environment.