Clinic Care Coordinator for Elder Care

Center for Elders' Independence; San Leandro (CA); On-site; USD 35,000 - 51,000; Full time

Job summary

Center for Elders’ Independence is seeking a Clinic Medical Clerk to provide clerical support, data entry, and phone coverage in our CA clinic. You will coordinate appointments, manage data in our systems, and ensure smooth office operations while delivering friendly, patient-centered service.

Under supervision, you will assist with orders, scheduling, and communications with internal teams and external providers, contributing to efficient care delivery for participants in our PACE program.

Qualifications

• Medical Assistant certification preferred.
• Two years experience in a clerical role, clinical setting preferred.
• Knowledge of medical terminology; completion of terminology course preferred.
• Familiarity with Universal Precautions.
• Current CPR + First Aid Certification.
• Good computer data entry skills.
• Experience with electronic health records and MS Office.
• Bi-lingual English, Spanish, Cantonese, or Korean preferred.

Responsibilities

• Answer clinic phones and ensure messages reach proper recipients.
• Enter outpatient procedure data for billing and referrals.
• Schedule internal appointments and coordinate with disciplines.
• Arrange transportation and interpreters for appointments.
• Maintain clinic files and supplies; monitor fax inbox.
• Communicate appointment changes to participants and families.
• Assist in meetings and maintain confidentiality.

Skills

Customer service

Data entry

Verbal communication

Team player

Bilingual

Organizational skills

Education

Medical Assistant certification

Tools

MS Office

Electronic Health Records (EHR)

Job description

Center for Elders’ Independence is seeking a Clinic Medical Clerk to provide clerical support, data entry, and phone coverage in our CA clinic. You will coordinate appointments, manage data in our systems, and ensure smooth office operations while delivering friendly, patient-centered service.

Under supervision, you will assist with orders, scheduling, and communications with internal teams and external providers, contributing to efficient care delivery for participants in our PACE program.