Senior Card Operations Specialist - Flexible Work & Perks

Citizens Financial; Johnston (RI); On-site; USD 30,000 - 36,000; Full time

Job summary

Citizens Financial is seeking a Deposit Operations Senior Specialist in Johnston, RI to process transaction requests for customers and internal staff. The role involves applying product and application knowledge to resolve inquiries efficiently while meeting service levels.

The position emphasizes accuracy, risk awareness, and the ability to work with multiple systems to support consumer and commercial accounts.

Qualifications

• High School or equivalent is required.
• Associate or Bachelor's degree in a relevant field or equivalent work experience preferred.

Responsibilities

• Processes transaction requests for customers, branch colleagues and internal colleagues.
• Uses knowledge of business unit products and applications to complete tasks.
• Researches routine inquiries from customers and employees as appropriate.
• Determines problem sources and works to resolve them accurately and within service levels.

Education

High School or Equivalent

Associate or Bachelor's degree in relevant field or equivalent work experience

Job description

Citizens Financial is seeking a Deposit Operations Senior Specialist in Johnston, RI to process transaction requests for customers and internal staff. The role involves applying product and application knowledge to resolve inquiries efficiently while meeting service levels.

The position emphasizes accuracy, risk awareness, and the ability to work with multiple systems to support consumer and commercial accounts.