Senior Campus Starbucks Operations Lead

University of Missouri - Columbia; Columbia Township (MO); On-site; USD 30,000 - 34,000; Full time

Job summary

University of Missouri - Columbia seeks a Daily Operations Leader to oversee daily Starbucks operations within Campus Dining Services. You will guide staff on the floor, ensure service excellence, and maintain brand standards across two Starbucks locations on campus.

The role requires strong training, scheduling, and record-keeping abilities, with a focus on customer satisfaction and timely product availability. Monday–Friday daytime hours with occasional evenings.

Qualifications

• Associate's degree or equivalent combination of education and experience required.
• At least 1 year in a fast-paced environment preferred.
• ServSafe certification or ability to obtain within 6 months of hire.
• Ability to lift up to 50 lbs.

Responsibilities

• Supervise, direct, train, and assist all FSW I and student employees in a fast-paced Starbucks environment.
• Maintain records in Daily Records Book (tastings, cleaning tasks, outages).
• Ensure all-day product availability and proper backing up products.
• Place orders through Starbucks Market; coordinate with Brand Standards Leader for delivery issues.
• Maintain a clean, safe, and professional work environment; manage storage and deliveries.
• Assist with scheduling and staffing; update schedules in SubItUp or scheduling systems.
• Drive excellent service and customer recovery; improve customer connect scores.
• Review weekly communications from LSStar; meet with Brand Standards Leader weekly.

Skills

Dependability

Communication

Self-motivated

Detail oriented

Basic math

ServSafe certification

Starbucks certifications

Lifting 50 lbs

Education

Associate's degree

Tools

SubItUp scheduling

Job description

University of Missouri - Columbia seeks a Daily Operations Leader to oversee daily Starbucks operations within Campus Dining Services. You will guide staff on the floor, ensure service excellence, and maintain brand standards across two Starbucks locations on campus.

The role requires strong training, scheduling, and record-keeping abilities, with a focus on customer satisfaction and timely product availability. Monday–Friday daytime hours with occasional evenings.