Senior Business Systems Consultant

Progressive; United States; Remoto; USD 81.000 - 109.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with company match

Medical, dental & vision

Paid time off

Descrizione del lavoro

Progressive is seeking a Senior Business Systems Consultant to join the Direct Property Acquisition Experience (DPAX) team. You will shape requirements and collaborate across IT, data, QA, and carrier management to improve quoting and expand property product offerings for online and voice channels.

The role is remote with occasional travel to an office for meetings or training, and offers substantial compensation and a performance-based incentive program.

Competenze

• 8+ years of experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems).
• Bachelor's degree or higher and 5+ years in business systems (e.g., gathering and documenting requirements, ensuring compliance and security).
• Experience creating and documenting business system requirements, including user stories and acceptance criteria.

Mansioni

• Define functional and non-functional requirements for quotes and product enhancements.
• Collaborate with ITSM, Data Insights, Carrier Management, QA, and Direct Quoting to deliver new products and support production activities.
• Provide production support for property quoting and support cross-channel delivery.

Conoscenze

Business Systems

Requirements gathering

Project management

Process design

Testing & troubleshooting

Training & supporting users

Formazione

Bachelor's degree or higher

Descrizione del lavoro

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

The Direct Property Acquisition Experience (DPAX) team is hiring a senior business systems consultant to join our dynamic team! We are the delivery team behind Home Quote Explorer (HQX), the system customers and agents use to quote and purchase property products. Our work spans quoting and selling a variety of products, including Home, Condo, Manufactured Home, and more, offered by Progressive Home and non-affiliated carriers within our carrier network. Additionally, we provide technology support for quoting applications used by internal multi-product agents in the PGR Advantage Agency (PAA) to sell policies by phone.

As a senior business systems consultant, you'll play a critical role in developing functional and non-functional requirements for projects aimed at improving the quoting experience and expanding product offerings across both online and voice channels. You'll collaborate with cross-functional teams such as ITSM, Data Insights, Carrier Management, QA, and Direct Quoting to deliver new products, maintain carrier needs and provide production support for property quoting.

This is a remote position with occasional travel to an office for meetings and/or training.

Minimum qualifications

• A minimum of 8 years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements)
• {OR} Bachelor's degree or higher and a minimum of 5 years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements)

Preferred skills

• Experience as Business Systems Consultant or Business Systems Analyst
• Product Owner/SCRUM training or certification
• Experience managing medium complexity projects and driving them forward by influencing sponsors and stakeholders
• Ability to create and support business system requirements, including user stories and acceptance criteria, specifically on front end applications
• Strong analytical skills to assess complex needs, communicate effectively, and influence others
• Exceptional prioritization and time-management abilities, with familiarity in property products and systems
• Prior experience with production support

Compensation

$81,400- $108,500/year

Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.