Senior Business Systems Consultant

Progressive; Chicago (IL); Remote; USD 81,000 - 131,000; Full time

Benefits offered by this job

401(k) with match up to 6%

Medical, dental & vision

Wellness & mental health

Health care flexible spending accounts

Paid time off

Parental & family leave

Diversity & inclusion culture

Career development & tuition

Job summary

Progressive is seeking a senior business systems consultant within Fleet & Specialty Programs' Process and Systems group. You will oversee business requirements, testing, and backlog management as a Product Owner while supporting strategic projects and contributing to the future roadmap.

You will collaborate with Product Management, Underwriting, and Operations teams, including Worker's Compensation, Medium Fleet, and FedEx, and this is a remote role with occasional travel to an office for

Qualifications

• 8+ years in business systems (integration, technology solutions, PM, process design).
• Alternatively, a Bachelor's degree with 5+ years in business systems.
• Experience in Scrum and Product Owner roles preferred.

Responsibilities

• Oversee requirements, testing, and backlog management as Product Owner.
• Collaborate with Product Management, Underwriting, and Operations teams.
• Help update and maintain the product roadmap and coordinate stakeholders.

Skills

Business Systems Consulting

Product Owner

Stakeholder management

Systems analysis

Requirements definition

Time management

Education

Bachelor's degree

Tools

Duck Creek

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a senior business systems consultant within Fleet & Specialty Programs' Process and Systems group, you will support strategic projects within the organization and have the opportunity to contribute to the future roadmap of the organization. You will work closely with the Product Management, Underwriting, and Operations teams, including Worker's Compensation, Medium Fleet, and FedEx, to update and maintain the product roadmap. You'll work on complex projects and system enhancements, consulting with a broad group of stakeholders. This position entails overseeing business requirements, testing, and managing backlogs as a Product Owner while contributing to enhancements within our Agile delivery teams. Our team cultivates a collaborative atmosphere across sales, underwriting, operations, accounting, and product areas.

This is a remote position with occasional travel to an office for meetings and/or training.

Minimum qualifications

A minimum of 8 years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements).{OR}Bachelor's degree or higher and a minimum of 5 years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements).

Preferred skills

• Demonstrated experience as a Business Systems Consultant or similar role supporting multiple initiatives concurrently, with strong systems analysis, requirements definition skills, and large-scale solution delivery.
• Product Owner experience with strong knowledge of Scrum methodologies.
• Experience with Commercial Lines Systems (e.g., Duck Creek).
• Commercial Lines Auto or Worker's Compensation experience or product knowledge.
• Strong analytical skills to assess complex needs, communicate effectively, and influence others.
• Ability to collaborate and facilitate decisions across business leaders and IT partners and drive alignment.
• Exceptional prioritization and time-management abilities. As priorities and projects change, you'll need the ability to multi-task and support multiple efforts at once.

Compensation

$81,300- $131,200/year

Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.