Senior Business Systems Analyst - Process & Automation Lead

Huntington Bank; Easton (OH); Hybrid; USD 50,000 - 93,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington Bank is seeking a Business Systems Analyst III to serve as a senior liaison translating business needs into effective technology solutions. You will support, enhance, and maintain complex applications while driving improvements, documenting requirements, and supporting project delivery.

Ideal candidates will have strong analytical skills, experience in Agile/Waterfall environments, and ability to collaborate across business, development, architecture, QA, and production support teams.

Qualifications

• Bachelor's Degree is required or 2+ years of IT analytics/troubleshooting/customer service in lieu of degree.
• Strong written and verbal communication, documentation, and cross-functional collaboration.
• Experience with SQL, data mapping/mining, and defect-tracking tools preferred.

Responsibilities

• Elicit, analyze, document, and validate business and system requirements with stakeholders.
• Translate business needs into functional requirements, user stories, processes, and acceptance criteria.
• Lead requirements reviews and facilitate discussions across business, development, architecture, QA, and support teams.
• Analyze existing processes and identify opportunities for automation, optimization, and efficiency.
• Support backlog refinement, prioritization, and solution planning.
• Serve as SME for assigned applications and business processes.
• Create and maintain BRDs, process docs, workflows, diagrams, and user procedures.
• Develop training materials and knowledge articles.
• Ensure compliance with regulatory, audit, risk, and governance requirements.
• Act as liaison between business units, tech teams, vendors, and partners.
• Facilitate meetings, workshops, and status updates; mentor junior analysts.
• Lead cross-functional initiatives and continuous improvement efforts.

Skills

Analytical skills

Communication

Problem solving

Team collaboration

Documentation

Self-motivated

Organizational skills

Education

Bachelor's Degree

Tools

Microsoft Office

Quality Center

SQL

Data mapping

Data mining

FTP

Accounting software

Job description

Huntington Bank is seeking a Business Systems Analyst III to serve as a senior liaison translating business needs into effective technology solutions. You will support, enhance, and maintain complex applications while driving improvements, documenting requirements, and supporting project delivery.

Ideal candidates will have strong analytical skills, experience in Agile/Waterfall environments, and ability to collaborate across business, development, architecture, QA, and production support teams.