Senior Business Systems Analyst (Insurance, HIPAA)

Coverys; Massachusetts; On-site; USD 110,000 - 130,000; Full time

Job summary

Coverys is seeking a Senior Business Systems Analyst to lead analysis of complex business problems and deliver automated solutions. You will collaborate with business partners, developers, testers, scrum leads, product owners, data teams and project managers to craft software specs and validate delivery.

You will mentor teams, drive workshops, ensure HIPAA compliance and traceability from requirements to deployment, and support UAT and training for smooth adoption.

Qualifications

• Bachelor's degree from four-year College or university.
• Five plus years related experience and/or training.
• Experience within insurance industry, required.
• Strong understanding of underwriting workflows, risk assessment and policy lifecycle, preferred.
• Experience working with externally facing applications to ensure proper coordination with Legal, Security and Corporate Communications before changes are rolled out, preferred.
• Broad knowledge and understanding of SharePoint and Microsoft Suite.
• Broad knowledge with SDLC methodologies.
• Experience working with automated testing tools, quality assurance best practices and SQL queries.
• Excellent analytical and problem resolution skills.
• Strong attention to detail, process, deadlines and quality results.
• Strong communication skills, both verbal and written.
• Ability to interact with a wide variety of clients, both internal and external.
• Self-motivated to develop unique approaches to special projects.
• Commitment to continuous education with ability and willingness to transfer knowledge.
• Occasional overnight travel may be required of this position. (10% or less.)
• Candidates must be legally authorized to work in the United States at the time of hire and maintain ongoing work authorization throughout employment. This position is not eligible for employment visa sponsorship, including visa transfers, now or in the future.

Responsibilities

• Elicit, analyze and document business and system requirements with strong skills in requirements decomposition (epics → features → user stories → acceptance criteria).
• Communicate changes with downstream impact to systems/modules managed by other teams for alignment.
• Independently facilitate stakeholder alignment across business and IT.
• Facilitate and/or participate in workshops, discovery sessions, and stakeholder interviews.
• Consult with business to identify and document requirements, data scope, usage, formatting, and security requirements.
• Document and analyze nonfunctional requirements to comply with HIPAA, regulations and data privacy standards.
• Lead process mapping, data analysis, wireframing and prototyping for design phases.
• Translate business needs into functional/technical specifications and maintain the specs document.
• Solicit acceptance criteria in partnership with Product owners.
• Drive testing teams to validate processes and outcomes, support UAT, ensure traceability from requirements through delivery.
• Monitor post-implementation problems and revision requests, assist with user training and documentation.

Skills

Requirements gathering

Stakeholder management

Analytical thinking

Communication skills

Agile experience

UAT support

Data analysis

Process mapping

Problem solving

Education

Bachelor's degree

Tools

SharePoint

Microsoft Office

SQL

Automated testing tools

Job description

Coverys is seeking a Senior Business Systems Analyst to lead analysis of complex business problems and deliver automated solutions. You will collaborate with business partners, developers, testers, scrum leads, product owners, data teams and project managers to craft software specs and validate delivery.

You will mentor teams, drive workshops, ensure HIPAA compliance and traceability from requirements to deployment, and support UAT and training for smooth adoption.