Senior Business Systems Analyst: Enterprise Apps Expert

Akamai Technologies, Inc.; City of Albany (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Akamai's Data Intelligent Services team seeks a Senior Business Systems Analyst to translate business needs into effective technology solutions across enterprise applications such as CRM, CLM, and Billing. You will work with stakeholders, developers, and QA to define functional requirements and support solutions through the SDLC.

You will analyze data flows, drive requirements, and ensure delivery from design through post-deployment, collaborating across teams and maintaining high-quality

Qualifications

• 5+ years of business systems analysis or similar role in IT.
• Functional knowledge of enterprise apps such as CRM, CLM, Billing.
• Strong SDLC and Agile/Scrum understanding.

Responsibilities

• Engage stakeholders to understand objectives and gather requirements.
• Translate needs into functional specs, user stories, and use cases.
• Collaborate with developers and QA to deliver solutions.
• Analyze integrations and data flows across systems.
• Drive analysis activities and track deliverables.
• Participate in full SDLC from requirements to post-deployment support.
• Support testing, defect resolution, and validation.

Skills

Business analysis

SDLC

Agile/Scrum

Requirements gathering

Stakeholder management

Communication

Data flows & integrations

Education

Bachelor's degree

Tools

CRM

CLM

Billing systems

Job description

Akamai's Data Intelligent Services team seeks a Senior Business Systems Analyst to translate business needs into effective technology solutions across enterprise applications such as CRM, CLM, and Billing. You will work with stakeholders, developers, and QA to define functional requirements and support solutions through the SDLC.

You will analyze data flows, drive requirements, and ensure delivery from design through post-deployment, collaborating across teams and maintaining high-quality