Senior Business Systems Analyst - Enterprise Apps

Akamai Technologies, Inc.; Lansing (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Akamai Technologies, Inc. seeks a Senior Business Systems Analyst to translate business needs into effective technology solutions and support enterprise applications across contracting, billing, and receivables.

You will partner with stakeholders, developers, and QA to deliver enhancements and integrations throughout the SDLC. Responsibilities include requirements elicitation, process analysis, working with teams to clarify questions, and validating solutions with testing efforts.

Qualifications

• 5+ years of experience in business systems analysis or a related IT role.
• Functional knowledge of enterprise applications such as CRM, CLM, Billing, or similar platforms.
• Solid understanding of SDLC and Agile/Scrum methodologies.
• Ability to translate business needs into clear functional requirements.
• Experience working with development and QA teams to support enhancements and integrations.

Responsibilities

• Engage with business stakeholders to understand objectives, identify challenges, and gather requirements.
• Analyze business processes and translate needs into functional requirements, user stories, use cases, acceptance criteria, and flows.
• Collaborate with developers and QA to clarify requirements and support delivery of solutions.
• Analyze integrations, data flows, and dependencies to assess impact of changes across systems.
• Drive assigned business analysis tasks, follow up on questions, and coordinate with teams to keep deliverables progressing.
• Participate in SDLC phases: requirements, design, development, testing, UAT, implementation, and post-deployment support.
• Support functional testing, defect resolution, and validation to ensure alignment with business requirements.

Skills

Business analysis

Requirements gathering

Stakeholder management

SDLC

Agile/Scrum

Education

Bachelor's degree

Tools

CRM

CLM

Billing systems

Job description

Akamai Technologies, Inc. seeks a Senior Business Systems Analyst to translate business needs into effective technology solutions and support enterprise applications across contracting, billing, and receivables.

You will partner with stakeholders, developers, and QA to deliver enhancements and integrations throughout the SDLC. Responsibilities include requirements elicitation, process analysis, working with teams to clarify questions, and validating solutions with testing efforts.