Senior Business Systems Analyst: Enterprise Apps

Akamai Technologies, Inc.; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Akamai Technologies, Inc. in Phoenix, AZ seeks a Senior Business Systems Analyst to translate business needs into effective technology solutions within our Enterprise Applications team.

You will collaborate with stakeholders, developers, and QA to define requirements, support SDLC and Agile processes, and ensure successful delivery of CRM, CLM, Billing, and related integrations. The role emphasizes proactive analysis, clear communication, and ownership across the lifecycle from requirements

Qualifications

• 5+ years of experience in business systems analysis or a similar IT role.
• Bachelor's degree or equivalent required.
• Strong understanding of SDLC and Agile/Scrum methodologies.
• Experience working with development and QA teams to support enhancements and integrations.
• Excellent communication and stakeholder management skills with ability to drive requirements to resolution.

Responsibilities

• Engage with stakeholders and SMEs to understand objectives, identify challenges, and gather requirements.
• Analyze business processes and translate needs into functional requirements, user stories, use cases, and acceptance criteria.
• Collaborate with developers and QA to clarify requirements and support solution delivery.
• Examine integrations, data flows, and dependencies to assess impact of changes across systems.
• Drive assigned BA activities, follow up on questions, and keep deliverables progressing.
• Participate in SDLC activities from requirements to post-deployment support.
• Support functional testing and defect resolution to ensure solutions meet requirements.

Skills

Business analysis

Stakeholder management

SDLC knowledge

Agile/Scrum

Communication

Education

Bachelor's degree or equivalent

Tools

CRM systems

CLM

Billing platforms

Job description

Akamai Technologies, Inc. in Phoenix, AZ seeks a Senior Business Systems Analyst to translate business needs into effective technology solutions within our Enterprise Applications team.

You will collaborate with stakeholders, developers, and QA to define requirements, support SDLC and Agile processes, and ensure successful delivery of CRM, CLM, Billing, and related integrations. The role emphasizes proactive analysis, clear communication, and ownership across the lifecycle from requirements