Senior Business Systems Analyst - Enterprise Applications

Akamai Technologies, Inc.; Salem (OR); On-site; USD 90,000 - 130,000; Full time

Job summary

Akamai Technologies, Inc. is seeking a Senior Business Systems Analyst to bridge business needs with technology across enterprise applications and integrations.

You will gather requirements, define functional specs, and support delivery throughout the software lifecycle with developers and QA teams. Success requires deep domain knowledge of enterprise systems, strong analytical abilities, and excellent stakeholder communication to drive implementations and enhancements across contracts, billing,

Qualifications

• 5+ years of experience in business systems analysis or similar role in IT and a bachelor's degree or its equivalent.
• Functional knowledge of enterprise applications such as CRM, CLM, Billing, or other business-critical platforms.
• Understanding of Software Development Lifecycle (SDLC) and Agile/Scrum methodologies.
• Ability to translate business needs into clear functional requirements through analysis.
• Experience with development and QA teams to support enhancements and integrations.
• Excellent communication and stakeholder management; ability to work independently and manage priorities.

Responsibilities

• Engage with business stakeholders to understand objectives, identify challenges, and gather requirements.
• Analyze business processes and translate needs into functional requirements, user stories, use cases, acceptance criteria, and process flows.
• Collaborate with developers and QA teams to clarify requirements and support solution delivery.
• Analyze integrations, data flows, and dependencies to understand impact of changes across systems.
• Drive BA activities and follow up with teams to keep deliverables progressing.
• Participate in SDLC phases: requirements analysis, solution design, development, testing, UAT, implementation, and post-deployment support.
• Support functional testing, defect resolution, and validation to ensure solutions meet requirements.

Skills

Business analysis

SDLC

Agile/Scrum

Stakeholder management

Communication

Education

Bachelor's degree or equivalent

Tools

CRM

Contract Lifecycle Management (CLM)

Billing systems

Job description

Akamai Technologies, Inc. is seeking a Senior Business Systems Analyst to bridge business needs with technology across enterprise applications and integrations.

You will gather requirements, define functional specs, and support delivery throughout the software lifecycle with developers and QA teams. Success requires deep domain knowledge of enterprise systems, strong analytical abilities, and excellent stakeholder communication to drive implementations and enhancements across contracts, billing,