Senior Business Process Analyst — Remote, Agile & SAFe

Syms Strategic Group, LLC; Columbia (MD); Remote; USD 80,000 - 120,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Business Process Analyst to support the Veterans Affairs department in a 100% remote, full-time role. A Public Trust (MBI) clearance is required, with a strong background in process improvement and agile methods. The position emphasizes cross-functional collaboration and measurable outcomes.

You will lead analyses, design future states, manage change, and ensure compliance across programs while driving performance metrics and data-driven decisions.

Qualifications

• Experience leading complex process-improvement initiatives.
• Ability to define processes, policies, roles, and metrics.
• Experience with Agile and SAFe methodologies.
• Proven track record with performance measurement.

Responsibilities

• Lead and deliver process-improvement projects for VA initiatives.
• Conduct current state, gap, benchmarking analyses.
• Develop future-state designs and change management plans.
• Collaborate with customers, IT, and service teams.
• Provide guidance on compliance and quality programs.

Skills

Process improvement

Agile & SAFe

Requirements elicitation

Process mapping

Stakeholder management

Data analysis

JIRA / MS Project

Communication skills

Education

Bachelor’s degree in Engineering or related field

Tools

UML

BPMN

Visio

Lucidchart

SQL

Power BI

Job description

Syms Strategic Group, LLC is seeking a Senior Business Process Analyst to support the Veterans Affairs department in a 100% remote, full-time role. A Public Trust (MBI) clearance is required, with a strong background in process improvement and agile methods. The position emphasizes cross-functional collaboration and measurable outcomes.

You will lead analyses, design future states, manage change, and ensure compliance across programs while driving performance metrics and data-driven decisions.