Senior Business Operations Lead — Cross-Functional Programs

Etsy; New York (NY); On-site; USD 156,000 - 210,000; Full time

Benefits offered by this job

Equity

Annual bonus

Benefits

Job summary

Etsy is seeking a Senior Business Operations Manager to run the Integrity, Regulatory, and Risk Operations organization and deliver cross-functional work. This hands-on individual contributor role leads operating cadence, executive support, and program leadership across Product, Engineering, Analytics, Legal, Compliance, Finance, and Customer Operations.

The role reports to the Senior Director of Risk, Fraud, & Financial Compliance and emphasizes planning, decision support, and program delivery

Qualifications

• Significant experience in program management, business operations, strategy, chief-of-staff, or related field.
• Experience leading complex cross-functional programs with senior partners and multiple dependencies.
• Strong written and verbal communication, able to turn complex information into clear recommendations.

Responsibilities

• Own operating cadence including annual/quarterly planning and business reviews.
• Synthesize input across the organization into concise recommendations and follow-up plans.
• Lead large cross-functional programs from planning to post-launch improvement.
• Balance priorities, risks, dependencies, and commitments to enable faster decision-making.

Skills

Program management

Cross-functional leadership

Communication

Stakeholder management

Job description

Etsy is seeking a Senior Business Operations Manager to run the Integrity, Regulatory, and Risk Operations organization and deliver cross-functional work. This hands-on individual contributor role leads operating cadence, executive support, and program leadership across Product, Engineering, Analytics, Legal, Compliance, Finance, and Customer Operations.

The role reports to the Senior Director of Risk, Fraud, & Financial Compliance and emphasizes planning, decision support, and program delivery