Senior Business Continuity Manager

Barnes & Noble Booksellers, Inc.; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off

401(k) with Company Match

Health Benefits

Transit

Tuition Reimbursement

Life Insurance

Disability Benefits

Job summary

Barnes & Noble is seeking a Senior Business Continuity Manager to lead the BCM program across Barnes & Noble and Waterstones, shaping resilience standards, governance, and testing regimes.

You will run BIA workshops, maintain BC Plans, coordinate IT Disaster Recovery alignment, and report on readiness to senior leadership, ensuring cross-functional continuity across U.S. and U.K. teams.

Qualifications

• 5+ years of experience in Business Continuity, Operational Resilience, Risk Management, Disaster Recovery, or a related discipline.
• Experience developing, managing, or significantly contributing to Business Continuity programs within a complex organization.
• Experience facilitating Business Impact Analysis workshops and developing Business Continuity Plans.
• Experience planning and facilitating Business Continuity exercises, tabletop exercises, and simulations.
• Strong understanding of Business Continuity, Disaster Recovery, Crisis Management, and Operational Resilience principles.
• Experience working across multiple business functions, locations, or organizational units.
• Excellent facilitation, communication, and stakeholder management skills.
• Strong organizational, analytical, and documentation capabilities.
• Ability to work effectively across U.S. and U.K. organizations, leadership teams, and time zones.

Responsibilities

• Own and continuously improve the Barnes & Noble Business Continuity Management Program.
• Coordinate development and maintenance of Business Continuity Plans across critical functions.
• Facilitate BIA workshops and ensure annual reviews and updates of plans.
• Coordinate tests and exercises, capture lessons learned, and track remediation actions.
• Produce reports on readiness, risks, and program maturity for leadership.

Skills

Business Continuity

Operational Resilience

Crisis Management

Risk Management

Facilitation

Stakeholder Management

Cross-Business Collaboration

Executive Communication

Process Improvement

Organization & Planning

Education

Bachelor's degree in Business, Information Technology, Risk Management, Emergency Management, or a related discipline

Job description

Barnes & Noble is seeking a Senior Business Continuity Manager to lead the BCM program across Barnes & Noble and Waterstones, shaping resilience standards, governance, and testing regimes.

You will run BIA workshops, maintain BC Plans, coordinate IT Disaster Recovery alignment, and report on readiness to senior leadership, ensuring cross-functional continuity across U.S. and U.K. teams.