Business Continuity Manager – Operational Resilience Lead

Paper Source, Inc.; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Employee Discount

Health & Wellness programs

Paid Time Off

Job summary

Barnes & Noble is seeking a Manager, Business Continuity in New York to lead and continuously improve the BCM program. You will coordinate BIA workshops, develop and maintain BC Plans across all critical functions, and ensure governance with IT, Risk, and operations.

The role requires strong facilitation, executive communication, and cross-functional collaboration across Barnes & Noble and Waterstones. The position focuses on establishing consistent continuity standards, conducting annual

Qualifications

• Bachelor's degree in Business, Information Technology, Risk Management, Emergency Management, or related discipline.
• 5+ years in Business Continuity, Operational Resilience, Risk Management, Disaster Recovery, or related discipline.
• Experience developing or managing BCM programs in a complex organization.
• Experience facilitating BIA workshops and developing BC plans.
• Experience planning exercises, tabletop drills, and simulations.

Responsibilities

• Own the day-to-day operation and continuous improvement of the BCM program.
• Maintain the B&B N Continuity framework, policies, standards, templates, governance, and minimum requirements.
• Coordinate development and update of BC Plans across critical functions.
• Facilitate BIA workshops to identify critical processes, RTOs, and dependencies.
• Ensure annual reviews of BIAs and BC Plans and coordinate annual testing and certification.
• Produce regular dashboards on readiness, risks, remediation, and maturity for leadership.
• Support audits, regulatory requests, and governance related to BCM.

Skills

BCM Management

BIA Facilitation

BCP Development

Stakeholder Management

Facilitation

Executive Communication

Education

Bachelor's degree in Business/IT/Risk

Job description

Barnes & Noble is seeking a Manager, Business Continuity in New York to lead and continuously improve the BCM program. You will coordinate BIA workshops, develop and maintain BC Plans across all critical functions, and ensure governance with IT, Risk, and operations.

The role requires strong facilitation, executive communication, and cross-functional collaboration across Barnes & Noble and Waterstones. The position focuses on establishing consistent continuity standards, conducting annual