Business Continuity & Resilience Manager

Paper Source, Inc.; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

Paid Time Off (PTO) including Maternit

Parental Leave

Company Holidays

401(k) with Company Match

Comprehensive Health Benefits (Medical

Dental and Vision

Job summary

Barnes & Noble is seeking a Business Continuity Manager to lead and mature the BCM program across Barnes & Noble and Waterstones, aligning standards, governance, and resilience efforts. The role requires directing BIA, BCP, testing, and remediation activities with a focus on enterprise continuity across multiple functions and locations.

The role collaborates with IT Disaster Recovery, Cybersecurity, Facilities, and Risk Management, ensuring consistent practices and reporting to senior

Qualifications

• Bachelor's degree in Business, Information Technology, Risk Management, Emergency Management, or related discipline.
• 5+ years of experience in Business Continuity, Operational Resilience, Risk Management, Disaster Recovery, or related discipline.
• Experience developing, managing, or significantly contributing to Business Continuity programs within a complex organization.
• Experience facilitating Business Impact Analysis workshops and developing Business Continuity Plans.
• Experience planning and facilitating Business Continuity exercises, tabletop exercises, and simulations.
• Strong understanding of Business Continuity, Disaster Recovery, Crisis Management, and Operational Resilience principles.
• Experience working across multiple business functions, locations, or organizational units.
• Excellent facilitation, communication, and stakeholder management skills.
• Strong organizational, analytical, and documentation capabilities.
• Ability to work effectively across U.S. and U.K. organizations, leadership teams, and time zones.

Responsibilities

• Own daily operation, administration, and improvement of the Barnes & Noble BCM program.
• Establish and maintain the BCM framework, including policies, standards, methodologies, templates, governance, and minimum requirements.
• Coordinate development, maintenance, and improvement of BC Plans across critical functions.
• Facilitate BIA workshops with business leaders to identify critical processes and recovery priorities.
• Ensure BCAs and BC Plans stay current through annual reviews.
• Coordinate annual BCM testing and exercises, including tabletop exercises and IT Disaster Recovery coordination.
• Document exercise results, lessons learned, and remediation actions.
• Track remediation activities from testing, incidents, audits, and reviews.
• Provide reporting on readiness, risks, remediation, and program maturity to leadership.
• Promote BCM awareness through training and engagement.

Skills

Business Continuity

Risk Management

Disaster Recovery

Facilitation

Stakeholder Management

Communication

Cross-Business Collaboration

Organization & Planning

Education

Bachelor's degree in Business, Information Technology, Risk Management, Emergency Management

Job description

Barnes & Noble is seeking a Business Continuity Manager to lead and mature the BCM program across Barnes & Noble and Waterstones, aligning standards, governance, and resilience efforts. The role requires directing BIA, BCP, testing, and remediation activities with a focus on enterprise continuity across multiple functions and locations.

The role collaborates with IT Disaster Recovery, Cybersecurity, Facilities, and Risk Management, ensuring consistent practices and reporting to senior