Senior Business Analyst - Salesforce / Enterprise Platforms (Fully Remote)

Inallmedia.com; United States; A distancia; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Inallmedia.com is a global technology and design firm that builds impactful digital solutions through remote, distributed teams. We are looking for a Business Analyst to elicit requirements, write user stories and BRDs, and align business stakeholders with technical teams on CRM initiatives.

The ideal candidate has 5+ years of BA experience with enterprise CRM platforms, strong Agile/Scrum skills, and excellent cross-functional communication to support UAT and quality assurance across

Formación

• 5+ years of BA experience with enterprise CRM platforms.
• Agile/Scrum expertise and strong communication across technical and business audiences.
• Experience bridging business stakeholders and technical teams across regions.

Responsabilidades

• Elicit requirements, create user stories, BRDs, and acceptance criteria.
• Map processes, analyze integrations, and lead UAT strategy.

Conocimientos

Business Analysis

Agile/Scrum

Stakeholder communication

Herramientas

Salesforce Service Cloud

Descripción del empleo

• Join an enterprise initiative modernizing customer service through Salesforce Service Cloud.
• Bridge business stakeholders and technical teams across the APAC region.

Key Responsibilities:

• Elicit requirements, create user stories, BRDs, and acceptance criteria.
• Map processes, analyze integrations, and lead UAT strategy.

What We're Looking For:

• 5+ years of BA experience with enterprise CRM platforms.
• Agile/Scrum expertise and strong communication across technical and business audiences.

Inallmedia.com

Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams. They partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.