Salesforce Business Analyst (Fully Remote)

Partner Company; United States; Remote; USD 67,000 - 84,000; Full time

Job summary

Partner Company is seeking a seasoned Salesforce Business Analyst to connect business needs with practical Salesforce solutions, focusing on Sales Cloud and Service Cloud to improve CRM processes and user experiences.

You will collaborate with cross-functional teams on documentation, testing, training, and adoption, driving operational efficiency and automation while maintaining strong stakeholder relationships in a fully remote, Canada-based role.

Qualifications

• Approximately 7 years of experience as a Salesforce Business Analyst.
• Strong knowledge of Sales Cloud, Service Cloud, and CRM functionality.
• Excellent communication, documentation, and stakeholder-management skills.
• Permanent, fully remote position within Canada.
• Flexible remote work model and virtual interview process.

Responsibilities

• Connect business needs with practical Salesforce solutions to improve processes and user experiences.
• Collaborate with cross-functional teams on documentation, testing, training, and adoption.
• Drive operational efficiency, automation, and effective use of Salesforce capabilities.

Skills

Communication

Documentation

Stakeholder management

Requirements analysis

Tools

Sales Cloud

Service Cloud

CRM systems

Job description

• Connect business needs with practical Salesforce solutions to improve processes and user experiences.
• Collaborate with cross-functional teams on documentation, testing, training, and adoption.
• Drive operational efficiency, automation, and effective use of Salesforce capabilities.

Requirements:

• Approximately 7 years of experience as a Salesforce Business Analyst.
• Strong knowledge of Sales Cloud, Service Cloud, and CRM functionality.
• Excellent communication, documentation, and stakeholder-management skills.
• Permanent, fully remote position within Canada.
• Flexible remote work model and virtual interview process.